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AWS WAF vs F5 Silverline Managed Services comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 1, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.7
AWS WAF adds security, appreciated despite costs, by integrating with AWS to block attacks and protect investments effectively.
Sentiment score
6.6
F5 Silverline Managed Services offers effective cybersecurity solutions, with variable ROI perceptions and appreciation for time and cost savings.
 

Customer Service

Sentiment score
6.8
AWS WAF support is generally well-regarded but faces criticism for slow responses and limited flexibility, especially in lower tiers.
Sentiment score
6.1
F5 Silverline's customer support is responsive but varies; users praise personalization but note challenges with escalations and response times.
Resolving issues can take time because the support personnel may lack product expertise, leading to delays.
Their support team is responsive, and they deliver timely updates, addressing any glitches promptly.
They resolve the issues by joining me to fix them.
 

Scalability Issues

Sentiment score
7.9
AWS WAF is highly scalable, effectively handling diverse needs and traffic load, earning positive feedback across multiple sectors.
Sentiment score
7.8
F5 Silverline offers scalable managed services, efficiently handling enterprise demands with flexible expansion and seamless capacity management.
F5 Silverline Managed Services is scalable enough without observed limitations.
The solution is fully scalable, and I would give it a rating of ten on a scale of one to ten for scalability.
 

Stability Issues

Sentiment score
8.4
AWS WAF is consistently praised for its stability, reliability, and strong performance, with high ratings for dependable service.
Sentiment score
7.3
F5 Silverline delivers stable performance with strong monitoring, minimal downtime, effective support, and high stability ratings despite occasional issues.
In terms of reliability, I would rate AWS WAF about six out of ten due to the need for improved signature sets.
They offer regular updates, and overall, I would rate the stability of the solution as nine out of ten.
 

Room For Improvement

AWS WAF needs better interface, automation, documentation, pricing, rules management, integration, threat detection, user support, and billing.
F5 Silverline needs improved pricing, integration, user interfaces, automation, API, and enhanced features like AI and bot detection.
Compared to firewalls, WAFs generally provide limited stateful analysis capabilities.
Features like bot protection or DDoS mitigation, available with other WAF vendors, do not come natively with AWS WAF.
Introducing preemptive support prompts would reduce the manual effort required for creating policies or blocking specific IPs.
Improvements could include the creation of highly optimized profiles.
 

Setup Cost

AWS WAF's flexible and scalable pay-as-you-go pricing suits diverse needs, offering competitive rates compared to other vendors.
Enterprise users view F5 Silverline pricing as competitive but costly, with room for negotiation and flexible licensing options.
Due to our status as an AWS shop, AWS WAF is cost-effective for us, and we benefit from discounts due to our extensive use of AWS services.
On a scale where ten is very expensive, I would rate the pricing as three.
The solution is expensive
 

Valuable Features

AWS WAF offers scalable, user-friendly protection with advanced AI, DDoS defense, and seamless AWS integration at an affordable price.
F5 Silverline Managed Services provides easy setup, robust security features, excellent scalability, and effective DDoS protection with comprehensive reporting.
The cloud-native nature of AWS is crucial since most of our workload is in AWS, making AWS WAF native to Amazon Web Services.
AWS WAF is not stateful, it offers a time-saving solution with its custom rulesets that enhance security and simplify management.
It allows for centralized management of certificates, protecting applications from top ten attacks like SQL injection and cross-site scripting.
The monitoring tab displays GET and POST requests in a readable format, making it accessible even to non-tech-savvy individuals.
 

Categories and Ranking

AWS WAF
Ranking in Web Application Firewall (WAF)
1st
Average Rating
8.0
Reviews Sentiment
7.6
Number of Reviews
59
Ranking in other categories
No ranking in other categories
F5 Silverline Managed Services
Ranking in Web Application Firewall (WAF)
23rd
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
16
Ranking in other categories
Distributed Denial-of-Service (DDoS) Protection (14th)
 

Mindshare comparison

As of June 2025, in the Web Application Firewall (WAF) category, the mindshare of AWS WAF is 9.9%, down from 13.5% compared to the previous year. The mindshare of F5 Silverline Managed Services is 1.2%, up from 1.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Web Application Firewall (WAF)
 

Featured Reviews

Kavin Kalaiarasu - PeerSpot reviewer
AWS's cloud-native security simplifies rule enforcement but needs better DDoS integration
The dashboarding could be improved, and the default metrics provided by AWS WAF could be upgraded. The rate at which AWS updates their managed rule sets could be better. Features like bot protection or DDoS mitigation, available with other WAF vendors, do not come natively with AWS WAF. Instead, they are part of AWS Shield. Providing DDoS protection as part of their WAF solution would be beneficial.
Archana Heeralal - PeerSpot reviewer
A reasonably priced product with a good UI, but the navigation is difficult, and the support team takes a long time to respond
Since we use the solution’s cloud, the product has more control over the back end. The customer will not have control. It is part of the product’s feature. When we get more complex requirements or if we want to write more complex tools, the support team will have the visibility to write them because they have control. The navigation is difficult to use. The navigation should be improved. Other products are quite straightforward. If I try to implement a new application and do an onboarding, it is not very easy. We must go to one feature, inside which there will be more features. It should be simplified, and a menu should be provided.
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Financial Services Firm
15%
Manufacturing Company
8%
Government
6%
Financial Services Firm
20%
Computer Software Company
13%
Insurance Company
13%
Comms Service Provider
11%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What are the limitations of AWS WAF vs alternative WAFs?
Hi Varun, I have had experienced with several WAF deployments and deep technical assessments of the following: 1. Imperva WAF 2. F5 WAF 3. Polarisec Cloud WAF Typical limitations on cloud WAF is t...
How does AWS WAF compare to Microsoft Azure Application Gateway?
Our organization ran comparison tests to determine whether Amazon’s Web Service Web Application Firewall or Microsoft Azure Application Gateway web application firewall software was the better fit ...
What do you like most about AWS WAF?
The most valuable feature of AWS WAF is its highly configurable rules system.
Is Citrix ADC (formerly Netscaler) the best ADC to use and if not why?
For ADC, any ADC can do a good job. But in case if you want to add WAF functionality to the same ADC hardware you have to look for other ADC's like F5, Imperva, Radware, Fortinet, etc.
What is your experience regarding pricing and costs for F5 Silverline Managed Services?
The solution is quite reasonably priced, with costs being lower in comparison to competitors. On a scale where ten is very expensive, I would rate the pricing as three. It offers cost savings and i...
 

Also Known As

AWS Web Application Firewall
F5 Silverline Web Application Firewall, F5 Silverline DDoS Protection
 

Overview

 

Sample Customers

eVitamins, 9Splay, Senao International
City Bank, Ricacorp Properties, Miele, American Systems, Bangladesh Post Office
Find out what your peers are saying about AWS WAF vs. F5 Silverline Managed Services and other solutions. Updated: June 2025.
855,752 professionals have used our research since 2012.
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