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IhorShtanko - PeerSpot reviewer
Juniper Technical Consultant at MUK
Reseller
Top 5
Suitable for small to medium-sized enterprises
Pros and Cons
  • "The product provides good performance and has features comparable to other leading products in the market."
  • "There is room for improvement in scalability and performance. It's scalable and reliable, but when using next-generation firewall features, the performance decreases significantly for Juniper SRX."

What is our primary use case?

I work for a system integration company that partners with Juniper. Currently, I'm in a role akin to a technical consultant.

The SRX Series is often used by enterprise companies, typically in a cluster mode configuration, to enhance reliability. It's suitable for small to medium-sized enterprises as well.

How has it helped my organization?

Juniper recently announced a new SRX model that's very powerful, so I'm currently satisfied with the offerings.

What is most valuable?

The product provides good performance and has features comparable to other leading products in the market.

We typically use the SRX for VPN solutions and it supports next-generation features like antivirus, anti-spam, and IPS effectively.

What needs improvement?

There is room for improvement in scalability and performance. 

It's scalable and reliable, but when using next-generation firewall features, the performance decreases significantly for Juniper SRX. In Check Point and Cisco, the performance decrease is less.

Buyer's Guide
Juniper SRX Series Firewall
May 2025
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For how long have I used the solution?

I have been using it for ten years. I have good experience with Juniper SRX Series Firewall, especially in federal applications.

What do I think about the stability of the solution?

The branch model, being the smallest, sometimes has some bugs. However, the high-end and middle-end models are reliable and stable.

What do I think about the scalability of the solution?

It is scalable, but unlike some vendors, like Check Point, which allows connecting more than two devices in a cluster, Juniper only supports configuring two devices in a cluster.

It's scalable and reliable, but when using next-generation firewall features, the performance decreases significantly for Juniper SRX. In Check Point and Cisco, the performance decrease is less.

How are customer service and support?

I provide technical support myself.

Before, I found solutions myself. I don't usually need technical support for the SRX.

How was the initial setup?

For me,  the initial setup is straightforward due to my experience. Juniper provides good documentation with example configurations, which should help even beginners.

What about the implementation team?

I've handled installation services for service providers. I mostly work with on-premises versions, but sometimes I also install cloud-based solutions.

I start by preparing the configuration based on the customer's requirements, then upgrade to the Juniper-recommended version and install the configuration.

The deployment time depends on the number of SRX devices. Usually, I can handle it alone. It takes two to three hours to deploy one SRX firewall.

The maintenance is moderately challenging.

What's my experience with pricing, setup cost, and licensing?

There is value for money. It offers a good solution at a good price. The price is normal for such a product.

What other advice do I have?

I would recommend reading the documentation before beginning the configuration.

Overall, I would rate the solution an eight out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Implementer
PeerSpot user
Jeff Ehrenberg - PeerSpot reviewer
IT Director at ADS
Real User
Reasonably priced, reliable, flexible, and feature-rich
Pros and Cons
  • "The command line in Juniper SRX is extremely powerful, in my opinion. It's one of the best command lines I've used in networking products."
  • "Both the web management and the graphical user interface are inadequate and should be improved."

What is our primary use case?

We use Juniper SRX firewalls and site-to-site VPN connectivity.

How has it helped my organization?

Overall, in terms of uptime, they are very stable and reliable, which has benefited our organization.

What is most valuable?

The command line in Juniper SRX is extremely powerful, in my opinion. It's one of the best command lines I've used in networking products.

What needs improvement?

Both the web management and the graphical user interface are inadequate and should be improved. It's one of those situations. When it comes to Juniper, I would never use the GUI, instead, I would only use the command line.

I would like to see an improved user interface, and some kind of SD-WAN solution included, or perhaps a simpler way of configuring redundant links, such as WAN links.

For how long have I used the solution?

I have been using Juniper SRX for 10 years.

We're working with the SRX240 and 210 models.

What do I think about the stability of the solution?

Juniper SRX is a very stable solution.

What do I think about the scalability of the solution?

It should scale well, in my opinion. We are not a large company, but I don't anticipate any problems with Juniper SRX scalability.

We have approximately 300 employees, whose roles are in typical sales, accounting, operations, and transportation.

I'm not sure about increasing, but we do have other Juniper products, such as switches, that we would use.

How are customer service and support?

Based on my experience with technical support, I would rate them a four out of five.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We have used other solutions. We decided to change to Juniper for something a little different. We have used some open-source firewalls in the past, and we wanted something a little more robust and fully supported in a real business class environment.

How was the initial setup?

Coming from other vendors, the initial learning curve was a little steep. However, I would say that the actual setup was not that difficult.

I would rate the initial setup a three out of five.

I would recommend two people with networking knowledge, particularly in Juniper SRX, are enough to have it managed and supported.

One person could do it, but it helps to have a backup.

What about the implementation team?

It only took a few weeks for them to all be deployed. It was really just a matter of timing and having a window for each location to have a little downtime to make the transition.

The deployment was completed in-house.

What was our ROI?

I would say that there has been a return on investment with Simply having the dependability, uptime, and additional security features.

What's my experience with pricing, setup cost, and licensing?

Juniper SRX is reasonably priced.

Which other solutions did I evaluate?

We evaluated other products before choosing Juniper.

Other products had a more limited feature set, in my opinion. For some of the others, it was just the price. Juniper had a reasonable price and other reliable sources highly recommend it.

What other advice do I have?

I believe that knowing exactly what you want to do is beneficial. There's a lot. It's a very flexible platform, and there's usually more than one way to accomplish your goals. Planning ahead of time is definitely beneficial. If you don't have a lot of experience, I'd recommend working with a partner if at all possible.

I would rate Juniper SRX an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Juniper SRX Series Firewall
May 2025
Learn what your peers think about Juniper SRX Series Firewall. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
853,831 professionals have used our research since 2012.
Operation Head at a tech services company with 1-10 employees
Real User
Top 5
Offers threat intelligence capabilities, packet sniffing and malware protection
Pros and Cons
  • "There are a lot of security features."
  • "There is room for improvement in customer service and support."

What is our primary use case?

We help the customers. In some cases, we recommend it. Based on the customer demand, if a customer feels that they have to go with Juniper Firewall because they have experience with that product, then we go with it. Otherwise, we generally recommend Meraki devices.

How has it helped my organization?

The threat intelligence capability in SRX is there. But for all of those things, we need to go for the configurations.

What is most valuable?

It is a good product. There are a lot of security features, like packet sniffing and malware protection. All of those features are available. For that, we need to take separate licenses.

What needs improvement?

There is room for improvement in customer service and support. The customer interaction is not up to par. 

It is also very delayed.

For how long have I used the solution?

I have experience with this product. 

How are customer service and support?

Juniper customer support, from the feedback side, is not as per my expectation level.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

Compared to Meraki, Meraki is very easy to handle. Even the L1 and L2 people can handle it very easily. We do not need so much expertise to use Meraki. 

Compared to Meraki, Juniper SRX firewall is complex. Configuration as well as managing the devices is complex.

What's my experience with pricing, setup cost, and licensing?

Compared to Meraki, it’s expensive. Juniper products are more expensive.

What other advice do I have?

Overall, I would rate it an eight out of ten because of the complexity of configurations and the maintenance.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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Cloud & IT-Infrastructure Engineer at Bahnhof AB (publ)
Real User
Top 20
A stable and scalable solution that has really versatile ports
Pros and Cons
  • "The ports are really versatile for their application and don't always have to be used for the purpose for which they were made."
  • "When I was going to upgrade the OS, the solution didn't accept certain USB devices."

What is our primary use case?

I use Juniper SRX Series Firewall for research purposes.

What is most valuable?

You can be very specific with what you can put in the solution. I can have the solution as my management interface. The ports are really versatile for their application and don't always have to be used for the purpose for which they were made.

What needs improvement?

When I was going to upgrade the OS, the solution didn't accept certain USB devices. So, I had to put in the OS using a trivial FTP server. Otherwise, the solution is really advanced. It's really hard to get a hold of the firmware for it. Even if you applied for customer support, getting to the software side is a little harder.

If you want to upgrade the OS, you have to do this by special pauses. You can't just upgrade from an old version to the newest one. You have to make middle landings.

For how long have I used the solution?

I have been using Juniper SRX Series Firewall for two weeks.

What do I think about the stability of the solution?

Juniper SRX Series Firewall is a stable solution, but it depends on how you set it up. You can make the solution unstable if you want to, but it will be stable if you set it up correctly.

What do I think about the scalability of the solution?

Juniper SRX Series Firewall is really scalable, but it depends on how you set up the network topology.

How was the initial setup?

The solution's initial setup depends on what interface you use. If you use the J-Web, it's quite easy. If you do it by console, it isn't always clear what order you should be doing things on when you apply the settings. When you first come into the console, you might not know they're in the FreeBSD shell but not the Juniper OS.

What about the implementation team?

The solution's deployment is actually ongoing. I had it up for once, but I upgraded it because it was a really old version of the OS. Currently, the biggest hurdle is that when you cross over to a new version, you have to occupy one port for management. In the previous version, I could select an in-line management instead of dedicated out-of-band management.

Now, I have to sacrifice one port for the management. It's not needed for my application, but now I am forced into having a management interface. I also noticed that several vulnerabilities have been discovered lately in the Juniper OS.

What's my experience with pricing, setup cost, and licensing?

Juniper SRX Series Firewall is worth its money.

What other advice do I have?

You should read all the release notes before you change the OS because you don't know what you're giving up and what new features you're getting. It's not always that the newest OS is the best for you. So, select the OS based on your specific deployment needs and not just to have the newest one.

Overall, I rate Juniper SRX Series Firewall an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Ihor Shtanko - PeerSpot reviewer
Juniper Engineer at VI-PORT
Real User
Reliable with good firewall and VPN capabilities
Pros and Cons
  • "If we need to define our user system from an anti-spam perspective, we can constantly update the antivirus."
  • "It would be ideal if the solution could use cloud services to help update signatures or threat prevention systems."

What is our primary use case?

Customers use the solution in a cluster configuration to secure the network.

What is most valuable?

The VPN feature is quite useful, as well as the IPS. The firewall is very good.

If we need to define our user system from an anti-spam perspective, we can constantly update the antivirus. We need a subscription for such updates. It helps improve our security generally.

The solution can scale.

It is stable and reliable.

It is reasonably priced.

What needs improvement?

It would be ideal if the solution could use cloud services to help update signatures or threat prevention systems. 

There might be limitations with the product, depending on the hardware we use. We need to ensure we choose the right hardware if we want more throughput. We'd like to have more control over certain parameters and over the hardware.

They could include some features that help prevent or fight DDoS attacks.

For how long have I used the solution?

I've used the solution for more than five years. 

What do I think about the stability of the solution?

I'd rate the stability eight out of ten. It is stable enough. 

What do I think about the scalability of the solution?

The solution is scalable. I'd rate the scalability seven out of ten. 

It depends on how big the project is and how many branch offices there are. We might need more devices if it is bigger. We'd also need to use templates for all branches so that it is configured uniformly. 

We tend to provide the solution for small and medium-sized companies. I've configured it for 30 or 40 clients. 

How are customer service and support?

I haven't had any issues. I've only opened two or three tickets. It's a stable solution. I haven't used support too much. I'm able to solve issues myself mostly.

Sometimes there are delays in response or solving the issue.

How would you rate customer service and support?

Neutral

How was the initial setup?

The initial setup is straightforward. I'd rate the process eight out of ten in terms of ease of implementation.

The deployment time depends on which features we use. Configuring the solution may take two to three hours; however, if more modifications are needed by the client, it may be longer. It depends on the technical requirements of the company.

Firstly, I needed to update the operating system. I checked the recommendations and prepared some configurations. 

What's my experience with pricing, setup cost, and licensing?

The pricing is okay. It's moderate. I'd rate the pricing five out of ten. 

I'm more of a technical person, not in sales. I do not know the exact cost of the solution. I'm not sure if there are extra costs associated with the product beyond the licensing fees.

What other advice do I have?

We're a Juniper partner.

I have used various versions of the solution, including the 300, 645, and 1500.

I'd recommend the solution to others.

I would rate the solution eight out of ten. It's a reliable solution. However, maybe, when we use the big box model, the pricing is reasonable.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
PeerSpot user
GlennCamilien - PeerSpot reviewer
Senior Cybersecurity Engineer at a financial services firm with 201-500 employees
Real User
It's a flexible platform that offers better value for the cost than many competing solutions
Pros and Cons
  • "Juniper is a highly flexible platform, and you get more bang for your buck compared to a Cisco product."
  • "The centralized management platform could be improved."

What is most valuable?

Juniper is a highly flexible platform, and you get more bang for your buck compared to a Cisco product.

What needs improvement?

The centralized management platform could be improved.

What do I think about the stability of the solution?

Juniper devices are highly reliable. I haven't had to reboot some of these devices in five years. 

What do I think about the scalability of the solution?

Juniper SRX firewalls are scalable. 

How are customer service and support?

Compared to Cisco support, I would rate Juniper seven out of 10. It varies depending on who you get. 

How would you rate customer service and support?

Neutral

How was the initial setup?

Setting up Juniper firewalls is straighforward if you have experience. You need some CLI experience. Configuring firewalls with a GUI is much easier than using the Juniper platform.

The deployment time depends on the size of the environment. I worked for a hospital system where we deployed a pair and used them as a firewall. It was relatively easy to deploy once we had a plan to bring the services in one by one as opposed to connecting the host of the hospital to us.

What's my experience with pricing, setup cost, and licensing?

Juniper devices are more affordable than Cisco products. 

What other advice do I have?

I rate Juniper SRX Series Firewalls nine out of 10. I recommend getting a centralized management solution because managing Juniper firewalls can be messy without it. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Senior Manager at Allsec Technologies Ltd
Real User
Top 5
A high-performing network security solution with a good customer support team
Pros and Cons
  • "The security features and the model collection are the most valuable."
  • "I think improvement can be done to the security part, particularly the UDM, and the product should have a user-friendly interface similar to FortiGate. It should have the Azure RBAC in the next release."

What is our primary use case?

The solution is used for security purposes.

What is most valuable?

The security features and the model collection are the most valuable.

What needs improvement?

I think improvement can be done to the security part, particularly the UDM, and the product should have a user-friendly interface similar to FortiGate.

It should have the Azure RBAC in the next release.

For how long have I used the solution?

I have been using this solution for more than ten years.

What do I think about the stability of the solution?

The product is quite stable. I would give it a seven out of ten.

What do I think about the scalability of the solution?

We are using a hardware appliance and we have to choose a size based on our business. It is not like a software application, like in a cloud model.

I would rate the scalability an eight out of ten.

How are customer service and support?

The customer support team is good. I recommend contacting them if any support is needed.

Which solution did I use previously and why did I switch?

We are using Verax and also FortiGate products. We use them simultaneously.

How was the initial setup?

The installation was not very complex, it was rather easy. It took around one hour to complete the installation.

Which other solutions did I evaluate?

We evaluated the Cisco 1400 series.

What other advice do I have?

I would give it a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Lukas Harkabus - PeerSpot reviewer
Security Presales Consultant at Trestech s.r.o.
Consultant
Stable, scalable, and good firewall-level network functionality
Pros and Cons
  • "The most valuable features are the security cloud ACP and KPP features."
  • "The technical support has room for improvement."

What is our primary use case?

We have a lot of virtual access in the public or private cloud, as well as virtualization on hardware devices.

What is most valuable?

The most valuable features are the security cloud ACP and KPP features.

What needs improvement?

Juniper SRX Series Firewall is a primary network company, but its security portfolio is not a market leader. Their primary responsibility is the features that provide their products. Perhaps taking a leap and developing some features from scratch could be a way to improve.

The centralized management has room for improvement because it is outdated and not easy to integrate.

The technical support has room for improvement.

For how long have I used the solution?

I have been using the solution for five years.

What do I think about the stability of the solution?

I give the stability an eight out of ten.

In my experience, Juniper SRX Series Firewall is the most stable compared to the primary Fortinet and Palo Alto that I am also used to working with.

What do I think about the scalability of the solution?

When deploying the cluster, we cannot create it anywhere, such as in Palo Alto or Check Point. We must scale appropriately, adding more devices with a load balancer or similar. Depending on the size of the area, it can be highly scalable.

Our customers range from small all the way up to governments.

How are customer service and support?

The technical support is not as good as it used to be, but it is comparable to that of other vendors such as Cisco. We have found that when we contact support, we often end up dealing with the same technician and have to repeat the same procedures before we can be referred to a higher level of technical support.

Which solution did I use previously and why did I switch?

I also use Palo Alto and Fortinet. Juniper has better firewall-level network functionality.

How was the initial setup?

The initial setup is dependent on how much experience one has with the command line. If one is familiar with the command line, the initial setup is relatively simple. However, if one is used to working in a management setting, the initial setup can be more challenging.

The implementation time depends on the number of clusters required.

The first step of implementation is to unplug and upgrade the devices, followed by configuration before moving into production.

What about the implementation team?

We implement the solution for our customers.

What's my experience with pricing, setup cost, and licensing?

I find the price to be reasonable for an enterprise-level solution. Juniper has recently changed its licensing model. The licenses are annual.

The advanced security functions are an additional fee.

What other advice do I have?

I give the solution an eight out of ten.

I suggest not relying on the management and primary CLI.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Buyer's Guide
Download our free Juniper SRX Series Firewall Report and get advice and tips from experienced pros sharing their opinions.
Updated: May 2025
Buyer's Guide
Download our free Juniper SRX Series Firewall Report and get advice and tips from experienced pros sharing their opinions.
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