What is our primary use case?
We use Juniper SRX firewalls and site-to-site VPN connectivity.
How has it helped my organization?
Overall, in terms of uptime, they are very stable and reliable, which has benefited our organization.
What is most valuable?
The command line in Juniper SRX is extremely powerful, in my opinion. It's one of the best command lines I've used in networking products.
What needs improvement?
Both the web management and the graphical user interface are inadequate and should be improved. It's one of those situations. When it comes to Juniper, I would never use the GUI, instead, I would only use the command line.
I would like to see an improved user interface, and some kind of SD-WAN solution included, or perhaps a simpler way of configuring redundant links, such as WAN links.
For how long have I used the solution?
I have been using Juniper SRX for 10 years.
We're working with the SRX240 and 210 models.
What do I think about the stability of the solution?
Juniper SRX is a very stable solution.
What do I think about the scalability of the solution?
It should scale well, in my opinion. We are not a large company, but I don't anticipate any problems with Juniper SRX scalability.
We have approximately 300 employees, whose roles are in typical sales, accounting, operations, and transportation.
I'm not sure about increasing, but we do have other Juniper products, such as switches, that we would use.
How are customer service and support?
Based on my experience with technical support, I would rate them a four out of five.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
We have used other solutions. We decided to change to Juniper for something a little different. We have used some open-source firewalls in the past, and we wanted something a little more robust and fully supported in a real business class environment.
How was the initial setup?
Coming from other vendors, the initial learning curve was a little steep. However, I would say that the actual setup was not that difficult.
I would rate the initial setup a three out of five.
I would recommend two people with networking knowledge, particularly in Juniper SRX, are enough to have it managed and supported.
One person could do it, but it helps to have a backup.
What about the implementation team?
It only took a few weeks for them to all be deployed. It was really just a matter of timing and having a window for each location to have a little downtime to make the transition.
The deployment was completed in-house.
What was our ROI?
I would say that there has been a return on investment with Simply having the dependability, uptime, and additional security features.
What's my experience with pricing, setup cost, and licensing?
Juniper SRX is reasonably priced.
Which other solutions did I evaluate?
We evaluated other products before choosing Juniper.
Other products had a more limited feature set, in my opinion. For some of the others, it was just the price. Juniper had a reasonable price and other reliable sources highly recommend it.
What other advice do I have?
I believe that knowing exactly what you want to do is beneficial. There's a lot. It's a very flexible platform, and there's usually more than one way to accomplish your goals. Planning ahead of time is definitely beneficial. If you don't have a lot of experience, I'd recommend working with a partner if at all possible.
I would rate Juniper SRX an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.