I normally work with customers. I'm a senior consultant so I'm responsible for giving information to customers and I make assessments for them about what technology is the best for them to use.
Senior Systems Engineer at Indra
Easy to use solution but lacks federation and segmentation of data
Pros and Cons
- "Rapid deployment, easy integration management and cloning of areas."
- "Their problems are on the software and the controlling of the storage where they lack segmentation and federation."
What is our primary use case?
What is most valuable?
In terms of which features I've found most valuable, this includes rapid deployment, easy integration management and cloning of areas - their cloning tools.
Also, the deployment is very quick and very simple.
What needs improvement?
There is a lot of room for improvement. What I don't like is that they do not create barriers in the areas. The data management is based on the software and they do not use segmentation on the storage. That is the main problem - there is no segmentation. You cannot segment the data on the database. You put the data there but you don't know where the data goes on each disk. The information will be there but there is no segmentation. There needs to be improvement in data segmentation.
In future releases, I'd like to see federation and segmentation. Those are the big problems with NetApp at the moment. Compared to HP, Dell and HPE 3PAR, they cannot do the federation which is very important. We have to do remote replication and work with two or more storage sites in different locations. If I have a site and I have a second or third site - they require working federation and NetApp cannot do this right now.
For how long have I used the solution?
I have been using NetApp Series All-Flash for about four years.
Buyer's Guide
NetApp EF-Series All Flash Arrays
May 2025

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What do I think about the stability of the solution?
Until now we have not had issues on the four databases, the four storage units we are using.
What do I think about the scalability of the solution?
In terms of scalability, it's okay.
But they do have one problem with scalability - they cannot do federation of storage.
How are customer service and support?
I have not contacted support directly. The customer has specific teams for that.
But I work directly with the support on tests for crash recovery. More than a year ago we made these tests before the customer bought the solution. But at the moment, I know that the support in Portugal is very limited because they don't have people working in the office. I think they only have one person working in the Portugal office.
How was the initial setup?
As I mentioned, the deployment is very quick and very simple to use.
I have customers with four storage sites, and we have all the virtual environments and the production cloning for disaster recovery tests on NetApp.
What other advice do I have?
On a scale of 1 - 10, I'd give NetApp EF-Series All Flash a 5. It's a low rating because as I mentioned, they have to improve their software. NetApp is an array that is made on the software. Their problems are on the software and the controlling of the storage where they lack segmentation and federation. Fragmentation, in particular, is a problem that could be improved for big customers since big data is so important for them.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner

Technical Advisor at Synnex Metrodata Indonesia
Excellent SnapMirror feature with good stability and decent technical support
Pros and Cons
- "The initial setup is pretty straightforward."
- "The dashboard could be simplified."
What is our primary use case?
I usually run a POC for our customers.
What is most valuable?
The solution is very good. It offers very good performance, and very good data services to customers.
The ONTAP is excellent.
SnapMirror is very useful. It allows the customer to be able to see the entire relationship. It's one of the best features of the product.
The initial setup is pretty straightforward.
For the most part, the solution is stable.
The technical support has been pretty good for the most part.
What needs improvement?
The solution should really build out a more hyper-converged product. In Indonesia, there are many competitors for hyper-converged products, such as Nutanix and VxRail from Dell. Those products in particular are so strong. They need to improve the NetApp for hyper-converged solutions. Whereas, NetApp for storage is still pretty strong in Indonesia.
The dashboard could be simplified. There are many, many features on NetApp, and they could be combined onto one centralized dashboard for ease of use and access.
What do I think about the stability of the solution?
The stability so far has been very good. It's a reliable solution. For AFF, I still have not noticed any bugs, for example.
What do I think about the scalability of the solution?
We mostly deal with medium-sized organizations.
How are customer service and technical support?
When we have an issue we still cannot open a ticket yet as we are working when the customer has not yet sent an IPO, and so we cannot open a ticket. Typically, we ask for help from NetApp Southeast Asia. They are helpful. We request via email, and they always tend to help us.
How was the initial setup?
The setup process is okay for the common line installation. I'm familiar with the process, so it is okay.
When we reach an issue in customer, it can take a long time. However, when there's no issue in the customer environment, we can set up it very fast.
What's my experience with pricing, setup cost, and licensing?
In terms of the cost, I do not handle the price or the payments at all. I can't speak to how much the solution costs or what the licensing structure is like.
What other advice do I have?
I'm working as pre-sales for NetApp. I help the NetApp team to test the POC for the customer. My company is a distributor of NetApp in Indonesia.
We might not use the latest version of the solution. We use the AFF Series and the C Series.
I'd rate the solution at an eight out of ten. We're mostly quite satisfied with the solution so far.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Distributor (reseller)
Buyer's Guide
NetApp EF-Series All Flash Arrays
May 2025

Learn what your peers think about NetApp EF-Series All Flash Arrays. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
853,682 professionals have used our research since 2012.
Director at a computer software company with 1,001-5,000 employees
Good performance, easy to operate and maintain, with good support
Pros and Cons
- "The most valuable feature of this solution is the performance of the database access."
- "Better integration with other brands is important so we would like to see it easier to integrate."
What is our primary use case?
The primary use case of this solution for databases.
What is most valuable?
The most valuable feature of this solution is the performance of the database access.
It's simple in operating and for maintenance. Also, they provide a warranty for the I/O output.
What needs improvement?
All-Flash is made by Solid State Disk, it's not like HDD or spinning disk.
The price is important, and we would like to have it less expensive.
Better integration with other brands is important so we would like to see it easier to integrate.
For how long have I used the solution?
I have been using this solution for approximately one year.
We are using one of the older versions, with a capacity of 12 TB.
What do I think about the stability of the solution?
This solution is stable. All-Flash has drives that are very stable. If dropped it's not broken. It's not the same as a hard drive and the old-style hard drive. It won't be damaged by a power surge.
What do I think about the scalability of the solution?
We have 50 users, some are administrators and others are different businesses.
How are customer service and technical support?
Technical support is good. If we have some issues, especially from NetApp, they give us an early warning system. When there is a potential error, it will come up and let us know immediately that it will occur. This prevents it from crashing.
How was the initial setup?
The initial setup is straightforward.
It's very simple to run the application and run the database. It's more measurable with little to no variables.
It took less than a week to deploy.
What about the implementation team?
We did not use an integrator, we used the resources from our company. We have a team of five engineers to deploy and maintain this solution.
What's my experience with pricing, setup cost, and licensing?
NetApp EF-Series All Flash Arrays is an expensive product.
What other advice do I have?
I will continue to use this solution. I think that the technology is still the latest one.
If there is more development storage technology in the future with other venders then I will consider using another solution.
Depending on the business needs, there are variables to consider with the expense. It's still worth purchasing as the support is good and also the performance is very good.
Some of the engineers are still considering changing to a cheaper solution but they worry that the support and maintenance will not be as good.
I would recommend this solution. From my experience, this is still the best product available.
I would rate this solution an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
IT Systems Engineer at Adaptive Solutions
High availability, easy to deploy, and provides ability to assign performance margins to specific workloads
Pros and Cons
- "The most valuable feature is the ability to set a specific margin of performance to a specific workload."
- "I would like to have the ability to replicate data between All Flash and other NetApp storage systems."
What is our primary use case?
We use this solution as storage for our application server. It is used in the virtualized environment in our data center. It hosts our critical applications such as databases and our critical application workload.
What is most valuable?
The most valuable feature is the ability to set a specific margin of performance to a specific workload. This feature is unique to this vendor and the competitors do not have it.
What needs improvement?
I would like to have the ability to replicate data between All Flash and other NetApp storage systems.
Better monitoring should be implemented.
For how long have I used the solution?
I began working with NetApp All-Flash Arrays about two years ago.
What do I think about the stability of the solution?
This solution is very stable. We use it for our critical workloads and it is used on a daily basis.
What do I think about the scalability of the solution?
This solution is scalable. We have more than 500 users in our company.
We also have plans to extend its capacity.
How are customer service and technical support?
I have been in touch with technical support and I would rate them an eight out of ten.
Which solution did I use previously and why did I switch?
We did not use another enterprise-level storage solution before this one. We switched to NetApp All-Flash arrays because of the high availability and the ability to assign specific margins of performance to individual workloads.
How was the initial setup?
The initial setup is very easy. It includes a very good Cisco NetApp deployment engine that makes it very simple.
What about the implementation team?
We did the installation on our own.
What's my experience with pricing, setup cost, and licensing?
This solution is not available to many users because the cost is very expensive.
What other advice do I have?
For anyone who has critical workloads like Oracle databases or DB2, NetApp All-Flash Arrays will suit their needs, as long as it fits within their budget.
I would rate this solution a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Associate Executive - Technical Engineer at a tech services company with 51-200 employees
Good capacity and management software, but it comes at a high price
Pros and Cons
- "The management software is very good."
- "The price of the All Flash solution is very high."
What is our primary use case?
We are a tech services company and this is one of the solutions that we provide for our clients. We also use this ourselves.
Personally, we use this as a unified SAN solution. Our clients use it for CCTV and media applications. For example, one of our clients uses this to handle video data for game development. Depending on the customer and their requirements, we will configure an all-flash storage solution for them.
What is most valuable?
The capacity is very good and better than in past models.
The management software is very good. It supports reporting and different policies that are useful.
What needs improvement?
The price of the All Flash solution is very high.
For how long have I used the solution?
I have been working with the NetApp All Flash Arrays for the past two and a half years. In total, I have been working with NetApp for almost six years.
What do I think about the stability of the solution?
The All Flash Array is stable and highly available.
What do I think about the scalability of the solution?
This solution is scalable and you can just add more storage.
How are customer service and technical support?
We are satisfied with the NetApp technical support.
How was the initial setup?
The initial setup is simple. Compared to solutions in the past, it is very simple.
What about the implementation team?
I have done three All Flash deployments with the help of my team for different clients.
What's my experience with pricing, setup cost, and licensing?
This is an enterprise-level solution and the costs are very high. Adding more capacity will increase the cost.
What other advice do I have?
NetApp All Flash is a system that I recommend for a rapid storage solution. It is good for organizations such as banks and media companies.
I would rate this solution a seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
CTO at acdc LED Ltd.
Easy to set up and performs well, but Technical support is poor for software-related issues
Pros and Cons
- "The main advantage of this solution is performance."
- "This solution does not have any compression or deduplication."
What is our primary use case?
The primary use case of this solution is for banking services. It is one of three of our production systems in which we store all of our customer's data.
Thirty percent of our production traffic for our company is stored with this solution.
The deployment model used is a private cloud.
What is most valuable?
The main advantage of this solution is performance.
This solution does not have any compression or deduplication, but instead gains better performance through concurrency.
What needs improvement?
We cannot share data in what is described as a trunk port, which is a disadvantage.
Technical support is an area that needs improvement.
In the next release, I would like to have staged access. The administrator would be able to connect to all of the storage and see real-time performance and issues, not only in the web interface. If the administrator is working on the console they should have access to all interfaced controllers.
For how long have I used the solution?
I have been using this solution for two years.
How are customer service and technical support?
I have had a couple of technical tasks, but I think that they have good technical support when you inquire about hardware. They have a problem when you ask about software-related issues.
When you have a hardware issue, it is reloved within the time limit described and agreed to in the SLA.
When it's a software-related issue, it is difficult to find an engineer that can help you. You spend time describing your issue to a person who then says that they can help you, but it will take time. A week later you explain it again.
Only when they prioritize your request, will they assign an engineer to resolve your issue.
How was the initial setup?
The initial setup was easy. I spent an hour with the setup.
One of the last initial setups I performed was difficult. It was on IBM Storage and the manual stated that you could connect to an IP address. It was supposed to work but when you connected to this address it did not ping and you cannot connect to them.
We had to connect with the console and create a cluster manually. This took approximately five hours. In the last two years, since the deployment, I have not had any issues with it.
It is very easy, and even a person with a minimal background could do it with no problem.
What's my experience with pricing, setup cost, and licensing?
We are not talking about using this for all of our data storage, as that can be very expensive. We have singular pricing for the solutions we use.
Vendors who provide all-flash storage have singular pricing that depends on a couple of factors.
Which other solutions did I evaluate?
If we compare this storage solution with Concurrent, the price is the same, but the performance is much better.
The pricing is comparable with other competitors and similar in mid-range solutions, and for high range solutions, it would depend on our requirements or needs.
What other advice do I have?
I would recommend this solution to others.
I would rate this solution a seven out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Assistant Engineer at a tech company with 51-200 employees
Enables us to segregate one storage unit from another but it should have better integration with other products
Pros and Cons
- "The solution allows us to segregate one storage unit from another."
- "There could be better integration with some of our Cisco products."
What is our primary use case?
We use NetApp for storage.
How has it helped my organization?
The solution allows us to segregate one storage unit from another.
What is most valuable?
Being able to partition different virtual volumes of storage is really valuable for us. It is pretty simple to manage.
What needs improvement?
Off the top of my head, I can't think of any improvements other than perhaps better integration with some of our Cisco products.
What do I think about the stability of the solution?
The solution is pretty stable. We haven't had many issues with it.
What do I think about the scalability of the solution?
I am not very familiar with how well it scales. Ever since I started it's been the same so we haven't really grown into it.
How are customer service and technical support?
I never had to use their technical support, so I don't have any opinion about it.
Which solution did I use previously and why did I switch?
I would probably switch to one of our new HyperFlex environments, which includes everything that we need. Right now with NetApp, we have to manage the storage and computer networking separately. With the HyperFlex solution, we could manage all three components in one place: storage, computing, and networking. That would be much easier.
How was the initial setup?
The initial setup was pretty straightforward.
What other advice do I have?
The more you can make it integrate into one solution, the better it is. It is less of a headache than having to configure three or four different things. One solution and one GUI is just the way to go.
I would rate the solution about seven out of ten. It would be closer to ten if it supported integration with other products, not just Cisco.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Engineer at ALC Vitalyur
A stable solution with an easy setup and an intuitive user interface
Pros and Cons
- "The stability, speed, and reliability are the solution's best features. The information is also very secure."
- "NetApp could improve the speed of the rebuilding rate."
What is most valuable?
The stability, speed, and reliability are the solution's best features. The information is also very secure.
The user interface is very intuitive.
What needs improvement?
For us, in our country, the solution is a bit expensive. They should try to work on a better pricing model for our market.
NetApp could improve the speed of the rebuilding rate.
For how long have I used the solution?
I've been using the solution for three years.
What do I think about the stability of the solution?
The solution is very stable.
How are customer service and technical support?
I'm satisfied with technical support. I've called them several times and they were very good.
How was the initial setup?
The initial setup was very easy. Deployment only took one or two days of light work.
What other advice do I have?
We are using the on-premises deployment model.
I would recommend this product for high-speed database applications.
I would rate the solution nine out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.

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