I use the solution to log into my admin-protected computer.
AnalystAssistant General Manager - Corporate Strategy, Growth and Transformation Office at a manufacturing company with 501-1,000 employees
Fast authentication process, and is stable, but sometimes requires multiple login attempts
Pros and Cons
- "The most valuable feature is the authentication process which is very fast."
- "I often have to make multiple attempts to log in."
What is our primary use case?
What is most valuable?
The most valuable feature is the authentication process which is very fast.
What needs improvement?
My overall experience is based solely on one point: the gateway to the admin site. Even though my password is correct, I often have to make multiple attempts to log in. Microsoft BitLocker can help streamline the login process so that it works on the first attempt.
I would like the next release to include a fingerprint unlock feature, as I am currently required to use the PIN provided by my organization.
For how long have I used the solution?
I have been using the solution for two years.
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Microsoft BitLocker
May 2025

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857,688 professionals have used our research since 2012.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
We have between 300 to 400 people using the solution in our organization.
What other advice do I have?
I give the solution a seven out of ten.
I recommend the solution to others.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

Comes bundled with other Microsoft products, offers good encryption, and is reliable
Pros and Cons
- "It comes bundled with other Microsoft solutions."
- "They should offer better login capabilities that are more secure."
What is our primary use case?
This solution is for endpoint encryption. It helps us avoid data loss.
What is most valuable?
Having encryption has been great. It's very useful. It's 256-bit encryption. It's very hard to break it to get at the data itself.
It's stable and reliable.
The solution can scale.
It comes bundled with other Microsoft solutions.
Technical support is okay.
What needs improvement?
They should offer better login capabilities that are more secure. Right now, they only offer SSO. They need to offer multi-factor authentication.
The support could be a bit faster.
For how long have I used the solution?
I've been working with the solution for six months.
What do I think about the stability of the solution?
The solution is very stable.
There are no bugs or glitches, and it doesn't crash or freeze.
What do I think about the scalability of the solution?
The solution is very scalable. It comes inside a Microsoft bundle, and if you buy a bundle big enough, one that already fits your company's needs, then it will fit your encryption needs.
We have six clients using the solution at this time.
How are customer service and support?
The support is pretty standard. It's fine. We have to wait one or two hours once we've created tickets. Of course, we would like them to be a bit faster.
How was the initial setup?
The initial setup is a bit complex. It works on Windows, yet it may not be compatible with other operating systems.
We deployed the solution over the last eight months. We keep getting more customers and continue to implement it.
We also manage the solution for the clients.
What's my experience with pricing, setup cost, and licensing?
In orer to buy ButLocker, you need to buy some other Microsoft products. It's not a standalone product.
Typically, customers pay a monthly licensing fee.
What other advice do I have?
The product is good at protecting data. I'd rate it nine out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Buyer's Guide
Microsoft BitLocker
May 2025

Learn what your peers think about Microsoft BitLocker. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
857,688 professionals have used our research since 2012.
Associate at a insurance company with 10,001+ employees
Data protection and encryption solution that offers excellent customer support and performance stability
Pros and Cons
- "Being able to encrypt an entire hard disk has been most valuable."
- "The solution could be improved if it was more user friendly."
What is our primary use case?
We use this solution to protect our data in the event that it is stolen or a laptop goes missing. We make use of the encryption scheme.
What is most valuable?
Being able to encrypt an entire hard disk has been most valuable.
What needs improvement?
The solution could be improved if it was more user friendly.
For how long have I used the solution?
We have been using this solution for three years.
What do I think about the stability of the solution?
This is a stable solution.
How are customer service and support?
The customer service for this solution is excellent. I would rate it a five out of five.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup is not difficult. You can set it up using policy levels. The pilot testing took less than one week.
What other advice do I have?
I would recommend this solution to others. The best feature is that we can secure organization data using folder encryption.
I would rate this solution a ten out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
System Administration Specialist at Alatau Innovations
Great support, mostly reliable, and helps with encryption
Pros and Cons
- "Technical support is excellent."
- "The initial setup is complex."
What is our primary use case?
We just start on BitLocker. It is a native Microsoft encryption tool.
What is most valuable?
The stability seems good when everything goes right.
Technical support is excellent.
What needs improvement?
We need to increase the data disc a bit, not all of it, as we tried to test some special software views. We had a problem with the disc. The disc may be damaged. We can lose information. This has just happened once. It’s not standard.
The initial setup is complex.
I want them to include the encryption of the data disc.
For how long have I used the solution?
We’ve used the solution for about a month. We just started to test it.
What do I think about the stability of the solution?
Aside from the one disc failure, it’s been pretty stable.
What do I think about the scalability of the solution?
I have not tested any cases in terms of scalability.
I’m not sure if there are plans to increase usage just yet.
We have a small team of 25 employees that are using it.
How are customer service and support?
I haven’t really contacted them that much, however, when I did, in June, they were exceptional. I had my questions answered in ten minutes or so. They are very quick and very helpful.
Which solution did I use previously and why did I switch?
We previously tried McAfee.
How was the initial setup?
It’s not a straightforward setup. It’s a bit complex.
What about the implementation team?
We did not have any setup help just yet. We’ve been doing it all in-house.
What's my experience with pricing, setup cost, and licensing?
I’m not sure of the exact cost of the setup.
What other advice do I have?
I'm not sure which version of the solution we’re using.
We are gold partners.
We test on-premises. However, we plan to use the Microsoft cloud with Bitlocker on it.
I’d advise users to read the documentation. Otherwise, you can get many problems. You also have to be careful with encryption cases.
I’d rate the solution eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Product Manager at Axoft Ukraine
Secure, good user functionality, is easy to install, and is reliable
Pros and Cons
- "The most valuable feature of this solution is the protection and ease of use."
- "Some of the technical internal functions, such as encryption protocols or something similar, could be improved."
What is our primary use case?
All of our hard drives are BitLocker-protected, and we use only protected USB sticks. We have no right to put unprotected USB sticks in our work notebooks, we must install password locks on the device and for notebook usage. I don't have any special knowledge or experience with such encryption, but I know that all of my hard drives are secure.
We use Microsoft BitLocker for security. If I lose my work computer or it is stolen, no one will be able to read the files on my hard drive.
I have a unique password.
What is most valuable?
The most valuable feature of this solution is the protection and ease of use.
All I have to do is enter my password and create passwords for my USB sticks.
I don't see where any improvements in this software are needed, because I'm not sure what else we can use. The functionality is straightforward.
What needs improvement?
Some of the technical internal functions, such as encryption protocols or something similar, could be improved. But it makes no difference in terms of functionality for us or users.
For how long have I used the solution?
I am not sure how long this solution was used before me, but I've been with the company for three years.
I have been working with Microsoft BitLocker for almost three years.
I am not aware of the version we are using, I would have to consult with our system administrator.
I know we use some public clouds, but I'm not sure where the server for host encryption software is located.
What do I think about the stability of the solution?
I am aware that the solution works and is configured by a centralized server. I don't have to do anything with it. It would be a concern for our system administrators.
What do I think about the scalability of the solution?
It's very scalable and doesn't have to be done manually because of the centralized tool for administration.
Which solution did I use previously and why did I switch?
We have some experience with complete data protection and endpoint encryption, but we are using standard features like Windows, and Bitdefender.
How was the initial setup?
The initial setup is very simple. I would rate it a five out of five.
Which other solutions did I evaluate?
We evaluated, and use Microsoft BitLocker and McAfee Complete Data Protection, but our primary software tool is Microsoft BitLocker.
What other advice do I have?
Microsoft BitLocker is a good solution.
I would rate Microsoft BitLocker a ten out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
IT Manager at a tech services company with 10,001+ employees
Easy to scale, stable, and easy to use but the setup could be simplified
Pros and Cons
- "It's a straightforward solution for encryption."
- "The console GUI could be better."
What is our primary use case?
This solution is used for encryption.
What is most valuable?
It's a straightforward solution for encryption.
It is easy to use.
It has multiple options for many uses.
What needs improvement?
The console GUI could be better.
The initial setup could be simplified.
For how long have I used the solution?
I have been using Microsoft BitLocker for two years.
What do I think about the stability of the solution?
Microsoft Bitlocker is a stable product.
What do I think about the scalability of the solution?
It's a scalable solution. It is easy to scale.
How are customer service and technical support?
Technical support is helpful, but the response time is slow.
How was the initial setup?
The initial setup was a bit complex.
What other advice do I have?
I would recommend this solution to others.
I would rate Microsoft Bitlocker a seven out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Manager - ICT at a insurance company with 51-200 employees
Free to use with Windows 10 and easy to set up but needs to be easier to manage
Pros and Cons
- "It's my understanding that the initial setup is straightforward."
- "At the end of it all, we are looking for something that can be easier to manage."
What is our primary use case?
We primarily use the solution for endpoint encryption.
What is most valuable?
We were using the solution due to the fact that it was free with the machines that have Windows 10. As an organization, we were not paying money to have it. If you have Windows 10 you don't have to worry about paying at all.
It's my understanding that the initial setup is straightforward.
What needs improvement?
I was looking for a better solution. It's my understanding that if you're just to generate that endpoint encryption and you just run it normally, it may not give you the actual protection you need as you don't have a centralized server.
At the end of it all, we are looking for something that can be easier to manage. Everything that you need to do manually can end up being an issue. If it's a product that can be automated, I would be happier with it. Right now, with the way it is arranged, it's a bit manual as it isn't centralized.
For how long have I used the solution?
I joined this company a year ago. I've used it just for a few months due to COVID, as we have not been using it. It's just been used for a few months; less than a year.
How are customer service and technical support?
I have not contacted technical support directly. I've mandated other team members to deal with them. On our side, the colleague who actually implemented the solution is also the point person who deals with technical issues.
He's reached out to Microsoft's technical support n the past. Last week, for example, he was engaged with them about some automation issues and about centralizing the solution.
However, due to the fact I haven't spoken with them, I can't speak to how helpful or responsive they are.
Which solution did I use previously and why did I switch?
At a previous company, I had used Symantec Endpoint Encryption.
How was the initial setup?
While I did not personally set up the solution myself, it's my understanding that the process is not overly complex. My colleague managed the process, and for them, it was quite straightforward. They didn't run into any issues. A company, in general, should be able to do it quite easily.
What's my experience with pricing, setup cost, and licensing?
The solution is completely free and available through Windows 10. We are not paying any licensing fees to use it.
What other advice do I have?
We are just a customer and an end-user. We don't have a business relationship with Microsoft.
We have not gone to a server model, like running it through a centralized location. This is due to the fact that we decided to deploy it normally through creating encryption keys and sharing those keys so that we are able to access the machine using the keys themselves.
It has not been fully loaded across the company as we are looking for solutions that can work for us as a main solution.
What I wanted us to do, whether it was via BitLocker or Symantec or whichever tool, was to have a centralized administration so that we are able to create those keys and are able to share them. We also want to be able to control them from a centralized location. That's the type of solution I'm looking for. I do not want things to be done manually. Centralized administration is very good for that.
Before I can recommend the solution, I would want to understand it fully. I'm working with my colleague to be able to understand what is its strengths and its weaknesses are. Most companies want simple tools that don't cost a lot of money. I haven't used this tool too much, and therefore can't properly evaluate it. We're currently hoping we can roll it out in a better way. That remains to be seen.
From what I have seen so far, I would rate the solution at a seven out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Chief Information Security Officer at a healthcare company with 1,001-5,000 employees
Stable and cost-effective, but it needs support for Linux and Mac machines
Pros and Cons
- "BitLocker is completely stable."
- "It is not good for cross-compatibility, so our Mac users are not able to use it."
What is our primary use case?
Our primary use case for BitLocker is full-disk encryption.
What needs improvement?
It is not good for cross-compatibility, so our Mac users are not able to use it.
The support for Linux and Macs is really the only thing that we are missing.
For how long have I used the solution?
We have been using Microsoft BitLocker for approximately three years.
What do I think about the stability of the solution?
BitLocker is completely stable.
What do I think about the scalability of the solution?
This product is scalable, aside from the cross-compatibility issues. We have approximately 800 users.
How are customer service and technical support?
I have not been in contact with technical support.
Which solution did I use previously and why did I switch?
Prior to using BitLocker, we used PGP (Pretty Good Privacy). We switched because BitLocker was free, being included with Windows, and it had better support.
What about the implementation team?
We do not have any additional staff to maintain this product. It's just within our normal IT staff's responsibilities.
What's my experience with pricing, setup cost, and licensing?
BitLocker is included in our license and doesn't cost us anything extra.
What other advice do I have?
This product is good for our Windows machines and I can recommend it to others. That said, our continued use of it is going to be reviewed.
I would rate this solution a seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

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Updated: May 2025
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