Acronis Cyber Protect Cloud Reviews

Name: Acronis Cyber Protect Cloud
Brand: Acronis
Rating: 4.2 (54 reviews)

4.2 out of 5

54 reviews
95% willing to recommend

110 followers

What is Acronis Cyber Protect Cloud?

Acronis Cyber Protect Cloud unifies backup, anti-malware, antivirus and endpoint management capabilities (such as vulnerability assessments, patch management, remote access and monitoring, etc.) in one integrated, easy-to-use solution designed for service providers. All your infrastructure is managed through a single console and you need just one agent on an endpoint to take advantage of all capabilities. The unique integration enables service providers to reduce complexity and make security a key part of their offering, while increasing SLAs, decreasing churn, and generating more recurring revenue. Featuring a set of essential cyber protection capabilities included at no cost or on a pay-as-you-go basis, Acronis Cyber Protect Cloud enables service providers to enhance their services with no upfront expense.

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Acronis Cyber Protect Cloud is the #5 ranked solution in top SaaS Backup solutions and #8 ranked solution in top Cloud Backup solutions. PeerSpot users give Acronis Cyber Protect Cloud an average rating of 8.4 out of 10. Acronis Cyber Protect Cloud is most commonly compared to Veeam Data Platform: Acronis Cyber Protect Cloud vs Veeam Data Platform. Acronis Cyber Protect Cloud is popular among the large enterprise segment, accounting for 43% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a comms service provider, accounting for 17% of all views.

Buyer's Guide

Acronis Cyber Protect Cloud

May 2025

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Featured Acronis Cyber Protect Cloud reviews

Stavros Samiotis

Partner Account Manager at Interworks S.A.

The backup, the vulnerability assessment, and the anti-malware capabilities have been most impactful for data protection. Acronis approaches cybersecurity holistically, focusing on five key pillars: * Protection * Detection * Response * Recovery * Forensics It covers the need to block threats, investigate incidents, and ensure disaster recovery. This approach aligns well with current cybersecurity trends, including backups and deploying Malware Endpoint Detection and Response (EDR) systems alongside Security Orchestration, Automation, and Response (SOAR) systems. While it doesn't yet include features like password management or security awareness training for end-users, Acronis has announced plans to integrate those in upcoming updates.

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Vinoth Thangavelu

Head of Technology at Immensa

We are almost ready to acquire ManageEngine Endpoint DLP Plus. We have a lot of tools. We currently use Acronis Cyber Protect and are looking at zero trust file transfer tools. We have hands-on experience with some tools and are continuously upgrading our infrastructure and security tools. We started with Acronis. I think we had McAfee before I joined, and then we switched to Acronis. We are okay with it. Price and features were the main reason you decided to go with Acronis. It is good value for the money.

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SameerMogale

Independent Business Owner at 3Kay Solutions

The biggest benefit is that everything is transparent to the end-user. It just works in the cloud without any interference. However, I haven't had to test the antivirus features in a real-world scenario, so I am not sure whether it's good enough or lacking. Acronis's update process impacted workflow efficiency: The update process is quite efficient. They send admin alerts one day in advance when updating data centers or products. On the end-user side, everything is transparent, and updates don't impact them at all. It only affects admins, who need to be prepared in case something goes wrong. In my experience, nothing has gone wrong. The support team is intelligent and quick to respond to any questions or difficulties.

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Acronis Cyber Protect Cloud mindshare

Product category:

As of May 2025, the mindshare of Acronis Cyber Protect Cloud in the Cloud Backup category stands at 1.6%, down from 1.8% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Cloud Backup

PeerResearch reports based on Acronis Cyber Protect Cloud reviews

Type	Title	Date
Category	Cloud Backup	May 17, 2025	Download
Product	Reviews, tips, and advice from real users	May 17, 2025	Download
Comparison	Acronis Cyber Protect Cloud vs Veeam Data Platform	May 17, 2025	Download
Comparison	Acronis Cyber Protect Cloud vs Commvault Cloud	May 17, 2025	Download
Comparison	Acronis Cyber Protect Cloud vs Zerto	May 17, 2025	Download

Title	Rating	Mindshare	Recommending
Veeam Data Platform	4.3	14.3%	94%	423 interviews Add to research
Commvault Cloud	4.3	10.4%	95%	110 interviews Add to research

Valuable Features

Acronis Cyber Protect Cloud offers ease of use, disaster recovery, and ransomware protection. Users value its centralized management, flexible backup options, integration, and fast recovery. It supports scaling, deployment, and running cybersecurity features like malware detection. Reliable backup and recovery capabilities, user-friendly interfaces, and secure data solutions enhance its effectiveness. Organizations appreciate its comprehensive management, backup diversity, continuous security improvements, and cost-effectiveness. Its active protection feature adds robust defense against ransomware threats.

"The user interface is the most valuable feature for me because I can manage backups and teams in one console."
"The user interface is the most valuable feature for me because I can manage backups and teams in one console."
"The solution is reliable and relatively easy to use."

Room for Improvement

Acronis Cyber Protect Cloud requires improvement in its user interface, performance, and naming clarity. Customer support needs to be more responsive. Enhancements in reporting, documentation, backup speed, and agent stability are necessary. Issues with compatibility, pricing, and cloud backup limitations are prevalent. It also demands better security features and more user-friendly functionality. Additionally, increased marketing and training efforts could enhance product awareness, while more integration options and flexible pricing would benefit users.

"I would like to see more mature XDR and EDR features. Additionally, for backups, I would like more replication options beyond the current VMXI replication."
"I would like to see more mature XDR and EDR features."
"We are forced to purchase space in Acronis' private cloud, which is expensive."

ROI

Users observe ROI from Acronis Cyber Protect Cloud, appreciating its data protection and cost-saving benefits. They find reassurance in secure data backup and business continuity. The cloud-based service eliminates on-premises infrastructure needs, reducing costs. Quick data recovery, minimal downtime, and threat protection offer significant financial advantages. Although some focus on security rather than quantified savings, enhanced data security and efficiency are valued. Acronis is viewed as a worthwhile, valuable investment for peace of mind.

Pricing

Acronis Cyber Protect Cloud offers varied pricing options catering to enterprise needs. Users report a cost-effective pay-as-you-go model, and flexible licensing that depends on storage size and endpoints. Prices may include extras like tech support. A 30-day free trial is available. Some find Acronis pricier than competitors but note its robust features justify the cost. Rated between six and eight out of ten, it is seen as affordable and scalable for larger implementations.

"Acronis Cyber Protect Cloud is an expensive solution."
"It is good value for money."
"The solution is a bit expensive, but it's worth the price."

Popular Use Cases

Acronis Cyber Protect Cloud is primarily utilized for managing backups across servers, workstations, and cloud services like Office 365. Users, including managed service providers and businesses of various sizes, employ it for data storage, disaster recovery, and endpoint protection. It supports backup for physical and virtual servers, user machines, email, and applications. The platform also offers additional functionalities like antivirus protection, vulnerability scanning, and secure data management.

Service and Support

Acronis Cyber Protect Cloud's customer service receives mixed feedback. Many users rate the technical support highly, noting quick response times, helpfulness, and knowledgeable teams. Some highlight excellent service with live assistance. However, a portion of users express dissatisfaction due to delayed responses and unaddressed issues. While some find the deployment support efficient, others mention challenges, particularly with lengthy ticket responses. Local support is appreciated, and some call for improvements with detailed solutions for urgent problems.

Deployment

Acronis Cyber Protect Cloud's initial setup is generally straightforward and simple. It often doesn't require extensive technical expertise and can be completed quickly. Deployment times vary based on infrastructure complexity and environment, ranging from minutes to a few days. Some users find the cloud setup particularly smooth and quick, while others mention minor challenges such as port configuration or integrating specific customer environments. Typically, minimal personnel are needed for successful deployment.

Scalability

Users consider Acronis Cyber Protect Cloud highly scalable, with capabilities praised across small to large enterprises. It effectively manages numerous devices and adapts seamlessly to user needs. Its integration with AWS enhances its scalability, although some express concerns about the pricing model when combined with these features. Many users rate its scalability between eight and ten out of ten, emphasizing its efficiency in scaling up or down as required.

Stability

Acronis Cyber Protect Cloud is largely considered stable. Many users report no issues with crashes or freezes, rating stability between seven to ten out of ten. However, some mention occasional bugs, connectivity, or alert discrepancies. New features and updates may cause temporary issues but are generally resolved quickly. Users appreciate the frequent updates and reliability, though some feel there's room for improvement, particularly with the connectivity and notifications.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

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