SAP ERP and SAP S/4HANA are competitive enterprise solutions tailored for large organizations. SAP S/4HANA holds an upper hand with advanced technology, offering superior integration and real-time analytics.
Features: SAP ERP emphasizes flexibility with finance-focused modules, industry-specific solutions, and seamless integration across business functions. It supports robust data handling and extensive process automation for large enterprises. SAP S/4HANA excels with its in-memory database offering rapid data processing and AI features. It provides enhanced cloud solutions, a modern user interface, and comprehensive financial modules leveraging the Universal Journal for simplified reporting.
Room for Improvement: SAP ERP users suggest modernizing its user interface and simplifying integration for smaller businesses. Competitive pricing models are a common request. SAP S/4HANA users call for improved cost-effectiveness, streamlined migration processes, and more versatile customization options. There is also a demand for integrating cutting-edge technologies.
Ease of Deployment and Customer Service: SAP ERP is typically an on-premises implementation characterized by complexity and resource demands, though customer support largely meets satisfaction levels. SAP S/4HANA provides flexibility with cloud options, simplifying deployment. Support feedback is similar to ERP, highlighting the need for quicker response and resolution times.
Pricing and ROI: SAP ERP commands high pricing with significant licensing and maintenance costs, making it optimal for large enterprises. Its ROI is validated by the users through automation benefits. SAP S/4HANA is likewise costly, with higher ROI achieved through its advanced capabilities, although initial outlay and realization time can be considerable.
It's not a matter of the solution; it's a matter of the clients and the approach that we follow.
We have observed a good return on investment, with calculations based on a five-year ROI plan.
There is an ROI, otherwise I would not buy it.
SAP technical support is very good.
A traditional challenge with SAP support is that SAP teams only support the standard functions, which are part of the product.
Establishing the right channels was a challenge, as BTP was new to everyone, including our SAP contacts.
I would rate the support a ten because there are a lot of knowledge-based articles published, and most of them are available online.
It is scalable when moving from one version to another or adding additional components like warehouse management.
SAP S/4HANA scales exceptionally well.
It is very easy to scale within businesses, especially when a new business falls within the range.
Scalability is a key strength of SAP, especially for HANA, compared to all the other ERPs.
Stability-wise, SAP ERP is the best product among others.
The SAP HANA system is not very easy to unlock, and it's something strange as, compared to other databases, when transaction logs are full, you stop the system, run the transaction log backups, and then restart.
Not very often, but it can happen, especially with user load; if many people use the system at the same time, there might be issues depending on various factors.
I rate the stability of SAP S_4HANA as fairly stable because we have never experienced any downtime from SAP, and the performance is good.
SAP ERP could improve by integrating additional components such as digital signatures and barcoding.
Organizations face challenges like adapting to new technologies rapidly, and whether customers are early or late adopters influences their experience.
I can perform a lot of data manipulation directly on SAP using S-One, without having to resort to Excel, unlike with View ID.
The performance of the SAP interface could be improved.
The pricing for SAP ERP is medium but slightly on the higher side.
It's higher compared to similar peer solutions.
Most users or IT professionals typically criticize the high price of SAP license costs.
It's not easy to have a clear understanding of the price and the value, especially if I talk about the business transaction platform.
The consistent integrations and real-time data analytics in SAP ERP significantly enhance the decision-making process by facilitating follow-ups and action points.
It enables the posting of transactions and allows us to see the impact across various application scenarios, providing significant benefits for business.
The way SAP has helped our customers is by establishing a discipline where industry-specific operations and SAP's standard processes work hand in hand, improving resource utilization, material movement control, and cost control.
The insights given help us make strategic decisions.
SAP S4HANA is an ERP (enterprise resource planning) system that uses sophisticated technologies including machine learning and AI. It is most commonly used to integrate and manage business functions and is an ideal solution for large enterprises. The platform includes supplier relationship management (SRM), customer relationship management (CRM), supply chain management (SCM), and product lifecycle management (PLM) functionality.
SAP S4HANA offers three different deployment options:
SAP S4HANA Features
SAP S4HANA has many valuable key features, including:
SAP S4HANA Benefits
Some of the benefits of using SAP S4HANA include:
Reviews from Real Users
Below are some reviews and helpful feedback written by SAP S4HANA users.
A Mechanical Engineer at a construction company says, “It is a very powerful, highly customizable tool. The most valuable feature is that the reporting is fast. We can see the results from that in that our commissions come in fast. That is the main advantage.”
Another reviewer, a SAP Technology Manager at a financial services firm, mentions, "It is more or less a very, very smooth and seamless product. Day by day they are increasing their technology features and they are keen to resolve the issues. India has a complex business scenario and SAP is thinking about that and resolving the issues day by day. In terms of the features I have found most valuable, I don't think that there is any lack or any gap process-wise. SAP is a very good tool."
A Project and Service delivery Manager at a tech services company comments, "One of the most valuable features, which we used the most, was the FI module, for finance. It involved controlling, account receivables, account payables, and complete financial steering."
A Senior Architect at a construction company states, “The POD applications are very useful to us. There are a few POD apps which we are using for different business scenarios. They are quite interesting.” He also adds, “The initial setup is pretty straightforward. The documentation is very good. The solution can scale well. The solution is stable.”
We monitor all ERP reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
