LiveAction LiveNX Reviews

Name: LiveAction LiveNX
Brand: BlueCat
Rating: 3.5 (9 reviews)

3.5 out of 5

9 reviews
80% willing to recommend

3,005 followers

What is LiveAction LiveNX?

LiveAction develops IT visibility solutions designed to simplify network management. Initially developed to aid the US Department of Defense in the operation of its networks, LiveNX (Network Experience) features an innovative visual display, real-time big data analytics and deep control of routers and switches for unparalleled network administration. LiveNX accelerates troubleshooting with its QoS control, application-aware, and WAN functionality developed through engineering partnerships with Cisco Systems.

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LiveAction LiveNX is the #48 ranked solution in Infrastructure Monitoring tools and #49 ranked solution in best Network Monitoring Tools. PeerSpot users give LiveAction LiveNX an average rating of 7.0 out of 10. LiveAction LiveNX is most commonly compared to Datadog: LiveAction LiveNX vs Datadog. LiveAction LiveNX is popular among the large enterprise segment, accounting for 69% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 13% of all views.

Helped 852,780 peers since 2012

Featured LiveAction LiveNX reviews

Ashwani Bansal

Senior Solution Consultant at Orange

The solution is handy. I have not used that particular feature. Maintenance is required for the system. If you want to use something on the endpoints or end-user devices, then using LiveAction LiveNX in place of other tools would be quite beneficial. The solution impacts operational costs and resources. On a scale of 1-10, I rate LiveAction LiveNX a nine.

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Mahesh Doshi

IT at a energy/utilities company with 10,001+ employees

Before choosing the solution, it is important to rank your requirements from high to low priority. The solution has a lot of features but at a high price. If you will only use 30% of the solution to meet your requirements, then it would be better for you to explore other products. Find the solution that best fulfills your requirements. The solution itself is great. If I could use it properly, then I would rate it a seven out of ten. Unfortunately, support is a factor when determining usability or cost effectiveness. We did not receive the needed support so had to stop using the solution. For that reason, my overall rating for the solution is a five out of ten.

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Zaid Khan

L2 - Network Engineer at Sitel Group (previously Sykes)

The product has a very good graphical interface. The representation is very eye-catching, so it's very useful for troubleshooting. The granular details provided by the solution about the traffic are very valuable to me. It is a handy tool for those who are into operations and are troubleshooting network issues. It's very helpful to have LiveNX.

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LiveAction LiveNX mindshare

Product category:

As of May 2025, the mindshare of LiveAction LiveNX in the Network Monitoring Software category stands at 0.7%, down from 1.1% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Network Monitoring Software

PeerResearch reports based on LiveAction LiveNX reviews

Type	Title	Date
Category	Network Monitoring Software	May 25, 2025	Download
Product	Reviews, tips, and advice from real users	May 25, 2025	Download
Comparison	LiveAction LiveNX vs Zabbix	May 25, 2025	Download
Comparison	LiveAction LiveNX vs Auvik Network Management (ANM)	May 25, 2025	Download
Comparison	LiveAction LiveNX vs Datadog	May 25, 2025	Download

Title	Rating	Mindshare	Recommending
Datadog	4.3	3.4%	97%	187 interviews Add to research
Zabbix	4.2	13.0%	95%	106 interviews Add to research

Valuable Features

LiveAction LiveNX offers reporting and real-time network monitoring with robust visual analytics, aiding in identifying and troubleshooting network issues quickly. It integrates with Cisco platforms via APIs and excels in QoS modeling, providing latency and bandwidth insights. A sophisticated tool with alerting features for MOS levels at critical junctures, it helps in capacity planning and visual representation of network traffic. Its advanced graphical interface and configurable templates enhance network management capabilities.

"On a scale of 1-10, I rate LiveAction LiveNX a nine."
"We provide a tool for our customers to manage their reports. It's an extremely highly featured platform capable of producing a lot of data. We spent quite a long time working with customers and LiveAction to create template reports, and they're very good and configurable. You get a lot of data if you don't configure them."
"All in all, LiveAction LiveNX has become an indispensable tool for maintaining and improving our network's reliability and performance, ultimately supporting our organization's goal of providing timely and dependable delivery services."

Room for Improvement

LiveAction LiveNX has issues with performance degradation in high-latency environments and lacks robustness compared to other software. The software is expensive and demands significant server resources. The user interface needs simplification, and API integrations with some vendors require improvement. Users cite challenges with poor device registration, documentation, and support. The need for enhanced features like proactive alerts, automated troubleshooting, and predictive analytics is notable, along with better multi-tenancy and integration with various cloud networks.

"Maintenance is required for the system."
"The product is weak in multi-tenancy. We have to install multiple instances of LiveAction, whereas we would like to build it once for our customers."
"Improved documentation and more responsive customer support can help in addressing issues faster."

Pricing

Enterprise buyers find LiveAction LiveNX pricing to be high, with maintenance costs reaching six figures annually for 1000 nodes. Although expenses are significant, LiveNX allows unlimited user access per license. Cost efficiency improves with higher node management, but flexibility in reducing costs is limited. Some opt for combining LiveNX with open-source tools like PRTG to enhance functionalities. Others rely on the free version due to purchase constraints or limited budget.

"We use the free version."
"The solution is fairly expensive compared to other products."
"It's very expensive."

Popular Use Cases

Organizations utilize LiveAction LiveNX primarily for monitoring and troubleshooting network performance, routing traffic, and managing reports. They focus on ensuring service quality through real-time diagnostics and optimizing network traffic. LiveNX provides essential insights for classifying traffic, analyzing application data, and visualizing network paths. It supports infrastructure for various customers, including SD-WAN clients, and enhances operational efficiency by offering detailed data on interface traffic, latency, QoS modeling, and identifying potential issues.

Service and Support

LiveAction LiveNX customer service varies widely. While some describe technical support as superb and awesome, others find it terrible, hard to reach, and slow to respond. The team is improving, with knowledgeable experts, yet some feel there is room for enhancement. Support is satisfactory for existing features but unresponsive for new requests. There are delays, and lacks timeline communication for resolving issues. Technical interactions are rated around average.

Deployment

Users found LiveAction LiveNX's initial setup varied in complexity. Several noted ease and quick deployment, yet a few highlighted complex requirements and inadequate support. Technical teams needed to gather resources for successful implementation. Some described it as straightforward with good support from system integrators, while others rated the complexity around the middle of the scale, emphasizing that external help was crucial for smooth deployment, indicating mixed experiences with implementation complexity.

Scalability

LiveAction LiveNX scales effectively across various network sizes, handling increased traffic and additional devices without performance issues. Users highlight its capacity to grow alongside infrastructure needs, aligning with specific licensing requirements. It's implemented in secure data centers due to its resource efficiency and offers flexibility in upgrading. Organizations across different sectors find it robust, supporting numerous nodes and user bases comfortably. Its scalability garners a positive reputation among users who appreciate its adaptability.

Stability

LiveAction LiveNX stability receives mixed feedback. While some users report excellent stability with no issues over extended use, others experience significant problems like crashes during simultaneous report pulls and inadequate browser-based performance. A few have had stability issues with previous versions. Overall, many users appreciate its strong performance in monitoring network environments, but some mention necessary improvements in filters and feature reliability, rating stability an eight out of ten.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our LiveAction LiveNX Buyer's Guide for additional reliable information.