OpenText 360 for SharePoint Reviews

Name: OpenText 360 for SharePoint
Brand: OpenText
Rating: 4.2 (15 reviews)

4.2 out of 5

15 reviews
100% willing to recommend

938 followers

What is OpenText 360 for SharePoint?

With Process360, businesses can take advantage of enterprise process applications delivered on top of SharePoint that also leverage other Microsoft technologies for content management, collaboration, user interface design, and integrated communications.

Get the OpenText 360 for SharePoint Buyer's Guide and find out what your peers are saying about OpenText 360 for SharePoint, Camunda, Appian and more!

OpenText 360 for SharePoint is the #27 ranked solution in BPM Software. PeerSpot users give OpenText 360 for SharePoint an average rating of 8.4 out of 10. OpenText 360 for SharePoint is most commonly compared to Camunda: OpenText 360 for SharePoint vs Camunda. OpenText 360 for SharePoint is popular among the large enterprise segment, accounting for 66% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a financial services firm, accounting for 25% of all views.

Buyer's Guide

OpenText 360 for SharePoint

May 2025

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Featured OpenText 360 for SharePoint reviews

Ravi Krishnan S

Head - Financial Reporting and Taxation at TVS Capital Funds

OpenText 360 for SharePoint helps us with work and document management. We have all the functions and files of private equity firms stored according to particular investment portfolios. It handles all the document workflows and logging activities The product has a strong and easy integration with…

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Lungi Ngcingwana

Head of ICT at South African Weather Service

Integration is an area where the solution lacks. So, integration is very important. We also want other things to be in place, like contract management, checking of invoices, and content management. In a future release of the product, I would like it to have better integration, content, and contract management.

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Jose Francisco Rosario

President at JOFCO

The initial setup is straightforward. Generally, deployment takes one to three months, depending on the volume of the documents and the complexity of the organization. To deploy, start with a background analysis of the process so you can begin to create the work plan for the structure, and you have to represent the basic workflow process. Then, the process of migration is going to take time. It depends on the 360 data, but it takes time. You have to validate that the data was 360 graded 100% accurately as you're trying to implement some manual workflows into systematic and automatic and computerize them, processing them using SharePoint. For example, you must work on a plan to integrate the whole staff, segment by segment. You will not be doing this 100% for the first time. Four to five people are required for the solution's deployment. I rate the initial setup an eight out of ten, where one is difficult and ten is easy.

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OpenText 360 for SharePoint mindshare

As of June 2025, the mindshare of OpenText 360 for SharePoint in the Business Process Management (BPM) category stands at 0.4%, down from 0.7% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Business Process Management (BPM)

PeerResearch reports based on OpenText 360 for SharePoint reviews

Type	Title	Date
Category	Business Process Management (BPM)	Jun 2, 2025	Download
Product	Reviews, tips, and advice from real users	Jun 2, 2025	Download
Comparison	OpenText 360 for SharePoint vs Camunda	Jun 2, 2025	Download
Comparison	OpenText 360 for SharePoint vs Automation Anywhere	Jun 2, 2025	Download
Comparison	OpenText 360 for SharePoint vs Apache Airflow	Jun 2, 2025	Download

Title	Rating	Mindshare	Recommending
Camunda	4.1	20.5%	89%	77 interviews Add to research
Appian	4.2	5.9%	95%	63 interviews Add to research

Valuable Features

OpenText 360 for SharePoint offers collaboration, flexibility, integration with Microsoft Teams, performance in document search, and platform independence. Users value its customizable workflows, traceability, and secure content sharing. Features like version control, audit trails, and document management streamline processes and ensure security. Integration with Power Automate automates tasks like invoicing. It enables sharing information internally, supports users working remotely, and handles record management efficiently, saving time with real-time access from any device.

"OpenText 360 for SharePoint significantly saves time for users by streamlining the tasks of handling, searching, and maintaining documents compared to traditional file servers."
"Overall, I would rate OpenText 360 for SharePoint as ten."
"OpenText 360 for SharePoint integrates seamlessly with Microsoft Teams, allowing me to monitor and manage projects and task issues using mobile devices."

Room for Improvement

OpenText 360 for SharePoint needs improvement in areas like user interface design and integration with Office 365. It should simplify its licensing complexities and enhance its document management capabilities, such as backup and restore functionality. The platform's performance and user-friendliness require upgrades, along with better customer support. Enhanced integration with tools like Power BI, improved workflow processes, and additional out-of-the-box features would benefit users. Pricing adjustments could ensure better market competitiveness.

"The GUI should be improved for better user experience. Additionally, while there are standard connectors for automation and approvals in Power Platform, some tasks still need to be handled with API request calls instead of direct connectors, which could be improved."
"In the future, I would like to see new features in SharePoint for improved project tracking processes."
"The graphical user interface had to be more user-friendly. It's not as intuitive."

ROI

OpenText 360 for SharePoint demonstrates strong ROI with its efficient on-premises management system. Users report 100% ROI, highlighting significant time and resource savings through effective document management. Challenges of handling files on local servers are minimized with OpenText 360 for SharePoint, although feedback is limited to those using the on-premises version, with no available insights on the cloud version's ROI. It effectively supports environments requiring long-term management systems.

Pricing

OpenText 360 for SharePoint employs subscription-based licensing with pricing perceived as reasonable but complex. Users often describe costs as higher than Microsoft alternatives, with ratings hovering around six to seven out of ten. Expenses fluctuate based on usage duration, license quantity, and product options, with on-premises versions being pricier than SaaS options. Additional infrastructure and third-party solutions might elevate costs, highlighting the need for expertise in navigating its intricate licensing model.

"It has a reasonable price."
"Pricing is a part of the enterprise agreement that we have."
"The solution has a very complex pricing model."

Popular Use Cases

OpenText 360 for SharePoint is used for diverse purposes such as onboarding workflows, user profile management, document digitization, knowledge management, and enterprise documentation. Users utilize it for integrating with Content Suite on the cloud, creating workflows with stored data, document archiving, managing office documents, and intranet applications. Industries use it for legal documentation, integrating with Microsoft Teams, building custom applications, and replacing file servers while facilitating advanced search, OCR, and barcode functionalities.

Service and Support

Customers find OpenText 360 for SharePoint's customer service and support dependable and responsive, with around-the-clock availability. While technical support is generally praised for proficiency, some users note variability based on different OpenText offerings. Some encounter challenges with complex tools and communication, requiring escalation. Most entities report quick responses and effective troubleshooting. Rankings vary, with many assigning high scores to support services. Several prefer using forums or other resources over direct interactions.

Deployment

OpenText 360 for SharePoint's initial setup is usually straightforward, with ease of integration. Customization can vary in complexity depending on needs. On-premises setups require expertise, potentially extending the process to several months. Experienced users find it easy, while newcomers might struggle. Assistance from partners and teams can aid in smooth implementation. Migration and document volume influence deployment time. Maintenance is typically automatic, minimizing user involvement.

Scalability

OpenText 360 for SharePoint is perceived as scalable, with varying levels of ease and effectiveness across different organizations. Many users affirm its flexibility in accommodating growth, supporting hundreds of users. Some describe storage and integration complexities, while others highlight the capability of expansion without encountering barriers. Scalability ratings vary with some achieving near-maximum satisfaction, underscoring the adaptability of the platform as well as room for improvement in support larger enterprises.

Stability

Users generally find OpenText 360 for SharePoint stable, rating it high on stability. Some mention initial issues and incomplete features, but note improvements with patches. Occasional glitches on outdated platforms are cited, though many users rarely experience downtime. Stability can be affected due to component integration challenges. While some praise its performance and reliability, others note problems with document handling and system stability during component failures. Overall, feedback varies with ratings between seven and ten.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our OpenText 360 for SharePoint Buyer's Guide for additional reliable information.