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Akamai App and API Protector vs FortiWeb Web Application Firewall (WAF) comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jan 1, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.0
Cloudflare improves speed, security, and stability, leading to significant financial benefits with an ROI of 318% for businesses.
Sentiment score
5.8
Akamai App and API Protector offers superior traffic management, security, and cost savings for large infrastructures, despite higher costs.
Sentiment score
7.3
FortiWeb enhances security, cuts costs, saves resources, offering a 70% ROI and improving financial and operational efficiency.
WordPress security can be tricky, and that's where Cloudflare can be absolutely helpful for small businesses.
For the small project I was working on, using the basic tier provided a huge improvement at zero cost.
 

Customer Service

Sentiment score
7.2
Cloudflare's support is praised for responsiveness, though non-paying users and regions without local offices face challenges.
Sentiment score
7.7
Customer service is excellent, while technical support has mixed reviews with praise for expertise but needs improved availability.
Sentiment score
6.7
FortiWeb's customer service is inconsistent, with varied experiences in responsiveness, regional support, and subscription cost concerns.
This would help us address issues promptly, especially during unforeseen events like DDoS attacks.
Cloudflare does not offer hands-on technical support to fix customer problems but rather a self-service model.
The key factor is the language in which the support is offered, which, in this case, is in Thai.
Their support is truly exceptional when I compare it with similar large-sized companies.
The back-end development team is available, and if any issue arises, they will help us immediately by providing solutions when contacted.
 

Scalability Issues

Sentiment score
8.2
Cloudflare efficiently handles increased traffic and growth, offering scalability, robust network performance, and seamless expansion for enterprises.
Sentiment score
8.1
Akamai App and API Protector excels in scalability, seamlessly handling extensive user demands and large-scale deployments with stability.
Sentiment score
7.2
FortiWeb WAF is scalable, supporting diverse users, with high ratings but some licensing flexibility challenges noted.
It is a SaaS tool, but the fact that they have workloads deployed across the world proves that it is a highly scalable tool.
The tool offers very good performance, even during high-traffic periods.
I rate the solution’s scalability an eight out of ten.
 

Stability Issues

Sentiment score
7.7
Cloudflare is generally stable and reliable, but occasional issues with downtime, speed, and DDoS protection are reported.
Sentiment score
8.4
Akamai App and API Protector is highly stable and reliable, with no reported outages or issues over years of use.
Sentiment score
8.1
FortiWeb is seen as stable, routinely scoring high, but users suggest using FortiAnalyzer for enhanced security management.
For DDoS protection, I would not recommend Cloudflare.
I rate the solution’s stability an eight out of ten.
The service is very stable with no impacts during high-traffic periods.
 

Room For Improvement

Cloudflare needs analytics, threat insights, improved support, user-friendly dashboards, and simplified pricing, with consistent caching and security features.
Akamai App and API Protector needs enhancements in flexibility, UI, customer support, documentation, and advanced protection features.
FortiWeb WAF requires improvements in integrations, performance, support, scalability, and more enterprise features to compete with competitors.
There's a need for improvement in areas like AI-based DDoS attacks and Layer 7 WAF features.
Despite these challenges, overall, Cloudflare remains the preferred solution compared to Azure, AWS CloudFront, and Google Cloud Armor.
Cloudflare should add more documentation and pricing to the cloud version.
If the GUI includes notifications and improved logging capabilities that allow us to see traffic and store logs for six months, that would be very helpful.
If some of my customers want to migrate from F5 to Fortinet Firewall, or the Fortinet WAF solution, there are some migration issues.
 

Setup Cost

Cloudflare offers flexible pricing with plans for small businesses to enterprises, balancing cost with comprehensive features and protection.
Akamai App and API Protector is expensive yet considered worth the cost by large enterprises for its quality services.
FortiWeb Web Application Firewall offers flexible pricing, core and advanced features, and scalable licensing for cost-efficient protection.
That's where Cloudflare shines for smaller businesses – it's ten times cheaper than Akamai.
I find it to be cheap.
I think they should consider reevaluating the pricing for support, as it can be quite high.
If the customer has multiple websites, the price reduces automatically because it depends on the number only.
 

Valuable Features

Cloudflare offers caching, DDoS protection, and CDN services, enhancing website speed and security with intuitive interface and global reach.
Akamai App and API Protector delivers scalable security, ease of use, and cost-effective protection with advanced features like DDoS defense.
FortiWeb Web Application Firewall provides user-friendly setup, protection against attacks, scalability, and cost-effective security features like machine learning.
The most valuable features of the solution are performance and security.
Techniques like minification and image compression reduce the size of assets, leading to better performance and faster user load times.
The solution has been able to compare it to the market, and I think the product has taken great strides in automating quite a bit of things, and they use a lot of AI.
Fortinet's pricing is way more competitive than Cisco or Palo Alto.
The features of FortiWeb Web Application Firewall (WAF) that have proven most effective in protecting web applications include web filtering, DDoS protection, geo-location blocking, and blocking SQL injection attacks.
 

Categories and Ranking

Cloudflare
Sponsored
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
75
Ranking in other categories
CDN (1st), Distributed Denial-of-Service (DDoS) Protection (1st), Managed DNS (1st), Cloud Security Posture Management (CSPM) (13th)
Akamai App and API Protector
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
28
Ranking in other categories
Web Application Firewall (WAF) (8th), Distributed Denial-of-Service (DDoS) Protection (4th), Cloud and Data Center Security (10th)
FortiWeb Web Application Fi...
Average Rating
8.2
Reviews Sentiment
7.3
Number of Reviews
24
Ranking in other categories
Web Application Firewall (WAF) (16th)
 

Featured Reviews

Carlos Alam Hernandez Baruch - PeerSpot reviewer
Fast and secure deployments simplify operations for government and fintech clients
It is a fast and secure DNS. It is very easy to deploy, and my customers are happy with this tool. Additionally, the CDN performance in Mexico is excellent, providing fast service and tools. It offers reliability during high-traffic periods, ensuring no impact on the environment. It helps my clients avoid using on-premise boxes, simplifying operations as they only use the prices on Cloudflare.
Deepesh  Singh - PeerSpot reviewer
Bot Manager and different features to manage threats
As a product, it has good capabilities, including professional support. However, it's risky for us to rely on AI for real-time traffic management. We use in-house analytics but avoid automatic actions due to their high impact. For example, I live in a developing country. Everyone has different types of phones, apps, and everything else. So, if someone is using a legacy phone, that is still a use case here. If AI decides that this is an end-of-life phone or end-of-life Android operating system, it starts blocking that traffic. We may potentially lose millions or probably thousands and hundreds of thousands of hits per second. Everything is all about how well we serve payments because we're into payments. So, AI is used for analytics but not for real-time decisions. We can't afford to block traffic based on AI models due to the variety of devices and operating systems our users have.
Martin Ellmann - PeerSpot reviewer
Provides users with ease of policy configuration and good integration capabilities
The solution helps protect our company's web applications against common threats up to 99 percent. We feel very safe with the tool. Speaking about how the tool has effectively mitigated web security threats for an application, I would say that it is an application behind the web portal, so there are about a hundred or thousand people who can access a website. If it is a sensitive application, and we have to watch every access to it to make it really safe, that is the reason why we need WAF on the application. My company doesn't use AI with the tool. I recommend the product to others. I would say that others need to have it if they have a shopping website or something similar. I know it is hard to sell because we find it quite hard whenever my company tries to do so. The solution offers 100 percent integration with other Fortinet security products. The ease of policy configuration in the tool is okay. I rate the tool a nine to ten out of ten.
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Educational Organization
12%
Comms Service Provider
10%
Financial Services Firm
9%
Financial Services Firm
23%
Computer Software Company
12%
Manufacturing Company
8%
Insurance Company
5%
Computer Software Company
14%
Financial Services Firm
11%
Manufacturing Company
9%
Comms Service Provider
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Which is the best DDoS protection solution for a big ISP for monitoring and mitigating?
Cloudflare. We are moving from Akamai prolexic to Cloudflare. Cloudflare anycast network outperforms Akamai static GR...
Which would you choose - Cloudflare DNS or Quad9?
Cloudflare DNS is a very fast, very reliable public DNS resolver. It is an enterprise-grade authoritative DNS service...
What do you like most about Cloudflare?
Cloudflare offers CDN and DDoS protection. We have the front end, API, and database in how you structure applications.
What is your experience regarding pricing and costs for Akamai Web Application Protector?
The price is higher than others. It could be about 80% to 70% more expensive than other tools. So, it’s not just a sl...
What needs improvement with Akamai Web Application Protector?
It could have better analytics and reporting visibility in the OEM console.
What do you like most about FortiWeb Web Application Firewall (WAF)?
The most valuable features of the solution are SD-WAN, filtration, web filter, application filter, and IPS.
What is your experience regarding pricing and costs for FortiWeb Web Application Firewall (WAF)?
The pricing for FortiWeb Web Application Firewall (WAF) is reasonable. That said, it depends on how many websites we ...
What needs improvement with FortiWeb Web Application Firewall (WAF)?
Their AI technology is good. Overall, Fortinet is only good. The improvement needed is in their response time. In the...
 

Also Known As

Cloudflare DNS
Akamai Web Application Protector, Akamai Kona Site Defender, Akamai Kona DDoS Defender
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Overview

 

Sample Customers

Trusted by over 9,000,000 Internet Applications and APIs, including Nasdaq, Zendesk, Crunchbase, Steve Madden, OkCupid, Cisco, Quizlet, Discord and more.
Douglas Omaha Technology Commission, ZALORA, PrintPlanet
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Find out what your peers are saying about Akamai App and API Protector vs. FortiWeb Web Application Firewall (WAF) and other solutions. Updated: April 2025.
855,156 professionals have used our research since 2012.
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