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Akamai App and API Protector vs NetScaler comparison

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Executive SummaryUpdated on Jan 1, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cloudflare
Sponsored
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
75
Ranking in other categories
CDN (1st), Distributed Denial-of-Service (DDoS) Protection (1st), Managed DNS (1st), Cloud Security Posture Management (CSPM) (13th)
Akamai App and API Protector
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
28
Ranking in other categories
Web Application Firewall (WAF) (9th), Distributed Denial-of-Service (DDoS) Protection (4th), Cloud and Data Center Security (10th)
NetScaler
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
107
Ranking in other categories
Application Delivery Controllers (ADC) (1st), Network Management Applications (5th), Web Application Firewall (WAF) (12th)
 

Featured Reviews

Spencer Malmad - PeerSpot reviewer
It's easy to set up because you point the DNS to it, and it's working in under 15 minutes
Cloudflare is highly scalable. Cloudflare is a system with a web portal that the end users like me see. It's a console where we can adjust the DNS, caching, and security features all in that console. Cloudflare owns thousands of servers across the world that cache the data. It's a powerful solution. When clients sign up for Cloudflare, they're getting this monster content delivery network, security, and a web application firewall in one. It's all rolled into one, and it's massive. Unless you have your website hosted on a massive hosting provider, there's no way that you can deliver the amount of data that Cloudflare can provide to the end users. If you have static content, there's no way that you can ever match what Cloudflare can do. Obviously, there are competitors to Cloudflare that do the same, but I'm saying other types of solutions. Let's say you go with F5. Great, that's on-prem. That's in your colo. You can't deliver as much data to the internet as you can with a CDN. You don't have to spend $20,000 on a net scaler, F5, or whatever Cisco's selling now. You don't have to buy that. You pay them $50 a month or $150 a month. It's totally worth it because even in five years, you'll never get the performance value, not just the actual ROI. You have to consider how much throughput you can get with Cloudflare.
Bharat Chandra - PeerSpot reviewer
Exceptional support, protects our sites, and provides visibility into traffic
We did a PoC of Akamai and Cloudflare. One area where Akamai can improve is the captcha part. Cloudflare provides a captcha if there are a certain number of threats. For example, I can assign that if there are 10 requests within a second from a single IP, it should send a captcha to the user. The user should fill in the captcha, and only after that, the user should be able to access our website. This captcha feature should be built into Bot Manager. I love this captcha feature of Cloudflare. Other things are good in Akamai. That is why we are using Akamai. Only the captcha part should be implemented.
DEMİRHAN ÇAVUŞOĞLU - PeerSpot reviewer
A tool for centralized management including inventory and sales tracking
Citrix ADM has the ability to implement policies to tighten security. For instance, you can restrict access to your network from outsiders or lack necessary security measures such as antivirus programs. Additionally, there's the Delivery Controller, which allows for comprehensive monitoring and management tasks such as remote restarts, maintenance, and registration. Another essential component is the Director, which provides detailed insights into sessions, including identifying session failures, connection issues, user lockouts, etc. It presents a list of problems to address, enabling you to click on them and resolve them efficiently.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I rate its stability a ten out of ten."
"The most valuable feature of Cloudflare DNS is security."
"There are key things that are used for our enterprise customers, such as Lambda and DNS."
"What I like best about Cloudflare is that my company can use it to trace and manage applications and monitor traffic. The solution tells you if there's a spike in traffic. Cloudflare also sends you a link to check your equipment and deployment and track it through peering, so it's a valuable tool."
"The most valuable feature is its usability."
"The most valuable feature of Cloudflare is that it has a free version. They give us the free version with the anti-DDoS features and also the load balancing solution."
"It's very user-friendly."
"The most valuable feature of Cloudflare DNS is its global reach and it is always evolving."
"The most valuable feature is the DDoS protection, which is the main reason we got it."
"The features are powerful and better than F5."
"Akamai Web Application Protector is a good solution that provides basic web application protection."
"The product has a good user interface."
"We are getting security for each and every API."
"Features like scalability and uptime are most effective."
"I have contacted the support team of Akamai... I am happy with their responses and answers to my problems."
"The solution easily identifies, delays, or allows business traffic."
"Citrix is good for application protection."
"I find all of it to be valuable, because of the flexibility that is built into this product."
"I like app flows and custom flows. They integrate with multiple flows."
"This solution allows the user to easily scale out application delivery, and provides secure remote access."
"Compared to other solutions, Citrix ADC is much more robust in terms of the native integration to cloud platforms. It is far more robust from an operational point of view as well."
"We have good customer support."
"The web application firewalling component is a powerful feature."
"If you need PCI-compliance and have high security requirements, WAF is the most valuable feature. If you need to monitor your load-balancing services with complex types of monitoring, make sure everything is alright, and load balancing is important, Content Switching and Monitoring features are the keys to your needs. If you want to provide a lot of static images or data, the Caching feature works best for you."
 

Cons

"There should be a specific price list for enterprise-level customers."
"The pricing could be improved."
"Technical support is not well developed. While there are good engineers, Cloudflare does not offer hands-on technical support to fix customer problems but rather a self-service model."
"One area of improvement is in the Access Rules. Hypothetically, if we wanted to block or challenge traffic outside of the United States, the only way to currently do that (as far as I know) is to enter every single country outside of the United States. That could be a labor intensive job. A solution could be to enable users to create a rule where traffic is only allowed within a certain country."
"The integration of LLMs on the dashboard is something that is needed in the tool."
"I would like Cloudflare to offer a dedicated account manager for large enterprise clients like us."
"Although I think it's quite good, it doesn't provide me with all the features I would expect to have if I were using Imperva."
"Cloudflare could offer a better view or maybe dashboards of the main resources used in the client."
"Akamai App and API Protector is very new to me, so I do not have any insights on improvement areas for the product. However, when we ask for some help, it can take some time. We understand that the job is done by professionals, but if that time can be reduced, it would be great."
"It's fine for a simple tool, but as I recall, if you encounter a lot of bots, scrapers, and other things, you'll need this tool bot and this other thing they offer called Bot Manager."
"The custom rules must be improved."
"One thing I asked them is to integrate the API discovery product that they have and push that data into Akamai App and API Protector so that we do not have two types of reviews to identify the type of traffic. We already know the APIs that are frequently getting used, so analysis becomes easier. We can integrate both products and use them."
"It would be better if there weren't any issues with latency. We had latency issues, but I think they are all solved now."
"The WAF features definitely have a lot of room for improvement. A lot of the WAF is really basic. For some products or some of our solutions, we need to run a second layer of more advanced WAF. If it had better layer seven protection then we would not need a second WAF."
"The performance of the cloud monitoring tool is low."
"There are some issues with pushing configurations across a network. It still takes about 20 minutes and that means to retract it's another 20 minutes."
"Too many bugs in the software and it's always difficult when you need to update."
"Development team's response time could be better."
"Citrix ADC is a complex product, and it takes time to understand these things. But the documentation is poor, and the deployment is difficult. Integration could also be better because what I find is that you cannot easily integrate the panel in the second sector. What I have found is that in the last index, there is a limitation when getting validated. Technical support could also be better."
"The technical support could be better. Whenever I contacted support, I rarely got the solution that we needed. And most of the time, I finished fixing the problem by looking on the internet or by finding documents about the problem on Google."
"The product provides some templates to integrate with applications like MS Exchange, MS SharePoint, SAP Enterprise Portal, and others. However, the last update for these templates was 2013 (lots of applications are running on versions newer then 2013)."
"I would like to see support for scripting, like "iRule", which gives you the option to implement any configuration which is not available out of the box."
"Integration with other third party providers and third party applications could be better because it can be a bit complex at present."
"The product could be improved by making it easier to use and easier to implement."
 

Pricing and Cost Advice

"A free version of the solution is available."
"We are using the free version."
"It's a premium model. You can start at zero and work your way up to the enterprise model, which has a very high pricing level."
"The cost primarily depends on the size of the organization."
"The product's pricing is minimal compared to other products."
"The product's pricing is cheap."
"The pricing for the service is reasonable, neither excessively cheap nor prohibitively expensive. It aligns well with the value of their solution."
"The solution is expensive when compared to other products but offers unlimited bandwidth."
"Cost depends on the volume of traffic."
"The product’s price is high."
"The solution is not expensive."
"If you want quality, you have to pay the price. Its price is fair. Their account managers are also very helpful. They help you a lot with pricing even though they are working with Akamai."
"The product is expensive, but it is worth the money."
"Its price is slightly high. Every company has a justification for the high price. Overall, it feels worth the money based on how the service has been structured, but we do negotiate it."
"Price-wise, I would say Akamai's pricing is competitive."
"It's more expensive than others, but the ROI is good for large-scale infrastructure."
"I do not have any experience with the pricing of the product."
"I give the price of the solution a seven out of ten."
"Ninety day free trial makes it easy to try out this solution."
"The tool is cheap."
"For the specific use case that my customers primarily engage with, I would give the pricing a rating of seven out of ten."
"I rate the tool's pricing an eight out of ten."
"You get the value for your money. There aren't any hidden fees."
"The license for Citrix NetScaler is on an annual basis and it is reasonably priced."
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Use our free recommendation engine to learn which Web Application Firewall (WAF) solutions are best for your needs.
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Educational Organization
14%
Comms Service Provider
9%
Financial Services Firm
9%
Financial Services Firm
23%
Computer Software Company
12%
Manufacturing Company
8%
Insurance Company
5%
Computer Software Company
15%
Financial Services Firm
11%
Educational Organization
11%
Government
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Which is the best DDoS protection solution for a big ISP for monitoring and mitigating?
Cloudflare. We are moving from Akamai prolexic to Cloudflare. Cloudflare anycast network outperforms Akamai static GR...
Which would you choose - Cloudflare DNS or Quad9?
Cloudflare DNS is a very fast, very reliable public DNS resolver. It is an enterprise-grade authoritative DNS service...
What do you like most about Cloudflare?
Cloudflare offers CDN and DDoS protection. We have the front end, API, and database in how you structure applications.
What is your experience regarding pricing and costs for Akamai Web Application Protector?
The price is higher than others. It could be about 80% to 70% more expensive than other tools. So, it’s not just a sl...
What needs improvement with Akamai Web Application Protector?
It could have better analytics and reporting visibility in the OEM console.
What do you like most about Citrix ADC?
The most valuable feature for us is the application firewalling in Citrix NetScaler, ensuring only valid traffic ente...
What is your experience regarding pricing and costs for Citrix ADC?
After deployment, Citrix Netscaler shifted to a subscription-based license scheme for support, which is slightly more...
What needs improvement with Citrix ADC?
Citrix NetScaler is a robust product, but mastering it requires significant learning and training due to its complexi...
 

Also Known As

Cloudflare DNS
Akamai Web Application Protector, Akamai Kona Site Defender, Akamai Kona DDoS Defender
Citrix ADC, Citrix NetScaler VPX, NetScaler Console, NetScaler Web Application Firewall
 

Overview

 

Sample Customers

Trusted by over 9,000,000 Internet Applications and APIs, including Nasdaq, Zendesk, Crunchbase, Steve Madden, OkCupid, Cisco, Quizlet, Discord and more.
Douglas Omaha Technology Commission, ZALORA, PrintPlanet
ABB Schweiz, Aer Lingus, AIDS Healthcare Foundation, Amnet Technology Solutions, Aramex International, Ascenty, Atos, Autodesk
Find out what your peers are saying about Akamai App and API Protector vs. NetScaler and other solutions. Updated: April 2025.
853,118 professionals have used our research since 2012.
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