Try our new research platform with insights from 80,000+ expert users

BigFix vs Fortinet FortiClient comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BigFix
Ranking in Endpoint Protection Platform (EPP)
26th
Average Rating
8.6
Reviews Sentiment
7.3
Number of Reviews
97
Ranking in other categories
Configuration Management (6th), Patch Management (2nd), Unified Endpoint Management (UEM) (4th)
Fortinet FortiClient
Ranking in Endpoint Protection Platform (EPP)
13th
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
99
Ranking in other categories
Endpoint Compliance (2nd), Enterprise Infrastructure VPN (1st)
 

Mindshare comparison

As of June 2025, in the Endpoint Protection Platform (EPP) category, the mindshare of BigFix is 1.1%, up from 0.8% compared to the previous year. The mindshare of Fortinet FortiClient is 1.9%, down from 2.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP)
 

Featured Reviews

Bella Yakoby - PeerSpot reviewer
Offers third-party patching feature, good scalability, and enhance endpoint management capabilities
From the perspective of the team that's handling the environment, it's not so user-friendly compared to other solutions, the competitors. We hire new teams from time to time, and they are complaining, look, although BigFix is very robust and cross-platform, it's not so fun to work with. The user interface for the technical teams is not so advanced. It's not so intuitive compared to SCCM, compared to ManageEngine. And this is the fact that they have, with the teams, because they have the rejection. The look and feel of the system are old-fashioned. For new employees, it's less easy to find someone I don't need to educate on how to work with BigFix. Although it's easy, it's not as intuitive as the other solutions, and the functionality of the other solutions is less advanced. Let's summarize: The user interface has to be changed from the perspective of the teams that are managing the product. It's old school.
MuhammadJahangir - PeerSpot reviewer
Users only need to install the VPN and authenticate with their email address
I primarily use remote VPN solutions to connect securely. We have configured both site-to-site VPN and remote VPN, and it is connected to FortiClient Implementing this solution has streamlined time management in our organization. Without SSO, we would need manual configuration for each PC, but…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The patch management and the BigFix Inventory have been the most valuable features."
"Prior to BigFix we used Altiris, which was distributed. We had to manage multiple servers, and duplicate the tasks that we did on each server. BigFix tremendously reduced the amount of work that we had to do on each server in a centralized manner. We could minimize the work that we had to do, and we had a lot more control over the tasks and what machines they ran on."
"The most valuable feature is patch management, a must have, even for Linux and iOS."
"We are able to go from patching thousands of machines by twenty to thirty people to one person."
"BigFix has always been easier to use when managing servers, especially when you deal with so many servers. We have 7,000. That's a lot of services to manage, and it's convenient to patch them all at once."
"It covers multiple operating systems and helps with patch management."
"The technical support for BigFix is really amazing."
"It enables us to patch our systems quickly and within expectations and to increase our volume as needed. It has also helped us compress our patch sites. We used to do it monthly but now we do it weekly."
"It's easy to use, easy to deploy, and I have more visibility over my network that shows which users are connected to the firewalls, which users are connected to the network, and what they're accessing."
"The most valuable feature of FortiClient is its high security level."
"The performance of FortiClient is impressive."
"The ability to reroute traffic from the user, connecting you to the internet rather than passing through our network area, is very useful."
"The most valuable features of Fortinet FortiClient are ease of use and simple configuration."
"FortiClient is a very lightweight and secure product."
"Having a centralized console is a valuable feature. The Fortinet fabric is also very valuable where all different pieces talk together to secure our network and track the North, South, East, and West movement of files and data through our network."
"The most valuable feature of Fortinet FortiClient is dual authentication and the VPN is secure."
 

Cons

"The only thing that I don't like about BigFix is that it does not support other devices such as printer firmware, router firmware, and things like that. I will be happy if I can control everything and get everything else in there, even if it is just a line item. They can do some enhancements to the Web UI. I am trying to get customers to be able to manage their environment by using Web UI, and it would be good if we can delete endpoints by using Web UI. We should also be able to generate Excel content or data tables from the Web UI without having to go to the console. It is small stuff, and it drives me crazy that I have to go to another console to do these things."
"I would request them to build a robots, or an easier way for integration with the other tools, like ITSM tools."
"The tool should be more friendly in terms of Web UI and should be having better vulnerability scanning mechanisms so a third-party application is not required to fulfill that aspect."
"Its pricing should be improved. It is too costly."
"Sometimes there is a lag time for our users."
"The scalability of the web UI product doesn't scale to the size that we need for our implementation so it needs to expand. I would also like to see the capability to develop on the back of the web UI capability. There are lots of web features and integrations that we could do with web UI that it would be nice to be able to put on top of what's already there, rather than waiting for IBM to develop what we need."
"IBM has not focused on the Web Reports capabilities."
"They need better integration."
"Improvements are needed in the compatibility between different versions, as sometimes the latest version does not work, requiring a downgrade."
"It takes too long to install."
"The pricing is not cheaper compared to competitors. For price satisfaction, it rates at seven out of ten and could be improved."
"The product's performance and pricing could be better."
"Occasionally, the solution may provide a slow connection. In addition, there may be initialization and authorization issues that one may need to take care of while using the solution."
"Sometimes there are issues when we are trying to connect."
"The solution requires skillful users."
"In terms of improvements, their SSL VPN tunnel can be a lot better. I've seen other products that have got much better VPN features than Fortinet. Some of my colleagues get this error called "License not available." When they get this error, they have to uninstall and reinstall it. This kind of problem is there, and sometimes, we have to open a case with Fortinet to resolve it. Their support is quick, so we are able to resolve and move forward. In terms of new features, when it is connecting, it should check the endpoint and say whether the end client is actually safe enough or whether there is a vulnerability. It should give a pop-up on the client itself. Because I'm on the admin side, I can also see this information in the log. However, if a non-IT user, such as a user from finance, is working on this and there is some problem, he or she would not know about this and would call IT admin to say that this is not working. If the users get a message explaining why and what is happening, it is easy for them to understand."
 

Pricing and Cost Advice

"The license is subscription-based."
"It might be about $23 a client."
"I can estimate the reduced cost of servers maintenance to approximatively $500,000."
"When purchasing, buying with other IBM tools provided us with a very good discount in pricing."
"The price of BigFix is better than the solutions. You are able to pay monthly or annually. There are not any hidden costs with BigFix. There is an additional cost for the SQL database."
"We have a subscription-based contract with BigFix."
"The price of BigFix could be lower. However, I am always seeking a lower price."
"You are charged per server and per workstation when using BigFix. ManageEngine is a lot cheaper than BigFix. There are some additional costs, such as support."
"FortiClient is quite reasonably priced."
"I don't have the licensing schema for the VPN solution because we just purchased the VPN gateway."
"The price of the solution depends on the type of firewall you have from FortiGate. I am satisfied with the price of the solution."
"Pricing is an area that I would like to see improved, as it could be lower."
"Anyone can download this product for free, but you have to have a FortiGate gateway that you are connecting to."
"If we pay for the yearly package that includes the FortiGate firewall, then the FortiClient VPN license is included with it."
"Generally, Fortinet is not cheap. The features that are available for free are only for FortiClient VPN clients, not other solutions. It includes web security, antivirus, and one more feature."
"The pricing is a six out of ten."
report
Use our free recommendation engine to learn which Endpoint Protection Platform (EPP) solutions are best for your needs.
859,438 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Educational Organization
28%
Financial Services Firm
11%
Government
8%
Computer Software Company
7%
Educational Organization
26%
Computer Software Company
12%
Manufacturing Company
6%
Comms Service Provider
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about BigFix?
The most valuable features of the solution are Windows patching and the hardware and software inventory.
What is your experience regarding pricing and costs for BigFix?
The pricing is competitive, but not the most competitive.
What needs improvement with BigFix?
While performing integration, we face many issues with IBM solution. We need detailed information about those issues that can help users to mitigate them. The problem was related to the hardware co...
How does Fortinet FortiClient compare with Open VPN Access Server?
Fortinet FortiClient is a feature-rich solution that is easy to use and deploy without sacrificing safety and security. It has a very fast connection rate and has a built-in VPN. With this solution...
What's the difference between Fortinet's FortiEDR and FortiClient?
I suggest Fortinet’s FortiEDR over FortiClient for several reasons. For starters, FortiEDR guarantees solid protection because it continually scans servers for emerging vulnerabilities, which gives...
 

Also Known As

Tivoli Endpoint Manager
FortiClient
 

Overview

 

Sample Customers

US Foods, Penn State, St Vincent's Health US Foods, Sabadell Bank, SunTrust, Australia Sydney, Stemac, Capgemini, WNS Global Services, Jebsen & Jessen, CenterBeam, Strauss, Christian Hospital Centre, Brit Insurance, Career Education Corporation
Black Gold Regional Schools, Amadeus Hospitality, Jefferson County, Chunghwa Telecom, City of Boroondara, Dimension Data
Find out what your peers are saying about BigFix vs. Fortinet FortiClient and other solutions. Updated: June 2025.
859,438 professionals have used our research since 2012.
OSZAR »