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Darktrace vs Microsoft Defender for Office 365 comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 9, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.3
Darktrace enhances security and threat prevention, offering cost-effective solutions with improved visibility and indirect savings despite quantification challenges.
Sentiment score
7.2
Microsoft Defender for Office 365 provides enhanced security, yielding financial savings and efficiency gains through improved threat detection and data protection.
Using this solution provides financial benefits by securing from server attacks, which offers indirect savings.
It has also decreased our time to detection and response by about 15 to 20 percent.
Overall, cost of owning and operating our system goes down.
It's hard to quantify the return on investment we've seen from Microsoft Defender for Office 365.
 

Customer Service

Sentiment score
7.7
Darktrace is praised for excellent, responsive tech support, offering prompt issue resolution and proactive assistance with global presence.
Sentiment score
7.0
Microsoft Defender for Office 365 generally offers efficient support, but improvements in responsiveness and handling complex scenarios are desired.
The technical support from Darktrace is of high quality.
Darktrace provides excellent technical support with a monthly meeting to review platform incidents, ensuring the system functions as expected.
The challenge lies in waiting for a response after logging a ticket.
Over the past two years, there have been no critical problems.
we opened tickets, and they typically resolve them quickly.
Customer service and support have been fantastic.
 

Scalability Issues

Sentiment score
7.6
Darktrace is highly scalable, supporting various company sizes and seamless integration, efficiently managing large traffic and endpoints.
Sentiment score
8.2
Microsoft Defender for Office 365 excels in scalability, accommodating any organization size with efficient cloud-based performance and seamless updates.
Darktrace has high scalability, and I would rate it a nine out of ten.
Since it's cloud-based, it expands easily.
We have never faced scalability problems, and Microsoft manages it effectively.
Microsoft Defender for Office 365 scales transparently for us, as we grew from 1,000 users to 3,000 users, and we didn't notice much difference.
 

Stability Issues

Sentiment score
8.5
Darktrace is highly rated for its stability, reliability, and smooth performance, meeting security needs without network issues.
Sentiment score
7.7
Microsoft Defender for Office 365 boasts 99.9% availability, resolving issues quickly, with users rating its reliability highly.
The stability of Darktrace is excellent, rated ten out of ten.
The appliance itself has never let me down.
The solution is stable, as we have been using it for the past two years.
I would assess the stability and reliability of Microsoft Defender for Office 365 as very stable, with barely any issues.
Overall, the stability and reliability of Microsoft Defender for Office 365 are good.
 

Room For Improvement

Darktrace needs better integration, automation, and interface improvements, plus enhanced pricing, endpoint protection, and user-friendliness for broader appeal.
Microsoft Defender for Office 365 requires enhancements in virus-blocking, compatibility, integration, phishing detection, and global support.
There is no dedicated salesperson in Egypt, and having one would help to improve focus on this market.
Darktrace could improve by integrating with email security gateways like Mimecast or Ironscales.
The intelligence section and the incident view should be seamlessly connected in one view to avoid jumping between pages.
The main area for improvement is simplifying the implementation and rollout process.
Microsoft could improve by offering recommendations for domain spoofing attacks, especially scenarios where DNS records like SPF, DKIM, and DMARC are not properly published.
There is a different console for different things; I just want one consolidated console.
 

Setup Cost

Darktrace is often seen as costly, yet some justify it for its advanced features and customizable licensing.
Microsoft Defender for Office 365 is cost-effective with extensive features but may be costly for smaller organizations with limited budgets.
The product is considered expensive compared to others.
The pricing is costly in USD, and they charge based on device counts.
The licensing cost is approximately eight dollars a year.
We've likely saved 30% of costs.
Money-wise, it is a part of the Office 365 suite, making it slightly more expensive compared to Trend Micro.
Microsoft is quite affordable with a lot of features available for any size organization.
 

Valuable Features

Darktrace excels in AI-driven threat detection, autonomous response, and user-friendly interface, making it a top cybersecurity solution.
Microsoft Defender for Office 365 provides integrated threat protection, risk notifications, and productivity enhancements through a single management console.
It is capable of responding to lateral movement and ransomware deployment within environments where there is data exfiltration.
I do not need to manually process incidents as Darktrace provides an incident summary, potential detection paths, and other details, all exportable with just a click.
The most valuable features are the AI and advanced learning tools that distinguish it from other products.
It ranks the threats and allows us to prioritize those hitting us the hardest, such as email threats.
It provides end-to-end visibility on email threats such as phishing, extending beyond Exchange Online Protection.
The value of the DLP feature is significant to us because we have internal data, sometimes sensitive, and the users may not always be aware of security and privacy, which might lead them to send out information mistakenly to external parties.
 

Categories and Ranking

Darktrace
Ranking in Email Security
9th
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
79
Ranking in other categories
Intrusion Detection and Prevention Software (IDPS) (1st), Network Traffic Analysis (NTA) (1st), Network Detection and Response (NDR) (1st), Extended Detection and Response (XDR) (6th), AI-Powered Chatbots (2nd), Cloud Security Posture Management (CSPM) (15th), Cloud-Native Application Protection Platforms (CNAPP) (11th), Attack Surface Management (ASM) (3rd), AI-Powered Cybersecurity Platforms (2nd)
Microsoft Defender for Offi...
Ranking in Email Security
1st
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
52
Ranking in other categories
Email Archiving (1st), Advanced Threat Protection (ATP) (1st), Microsoft Security Suite (11th), Secure Email Gateway (SEG) (1st)
 

Mindshare comparison

As of May 2025, in the Email Security category, the mindshare of Darktrace is 3.1%, up from 1.1% compared to the previous year. The mindshare of Microsoft Defender for Office 365 is 12.9%, down from 18.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Email Security
 

Featured Reviews

Peter-Murphy - PeerSpot reviewer
Enables proactive threat detection and immediate response through AI monitoring
The most valuable feature of Darktrace is its ability to detect and counter threats before they occur. The autonomous response capability is always enabled, blocking threats immediately without hesitation. Additionally, the Darktrace email platform is a significant asset since it addresses incoming threats before they reach the network, enhancing our security measures. Protecting the business is essential, and ensuring security through 24/7 AI monitoring is invaluable.
Tolu Omolaja - PeerSpot reviewer
Great URL scanning and attachment scanning, but I would like more proactive threat analysis
The two main features that prove most beneficial for us are URL scanning and attachment scanning. URL scanning involves an automatic scan of links and emails. When a user clicks on a link within an email, the system promptly checks the link's safety. If the link is deemed safe, access is granted automatically. However, if it is flagged as unsafe, we receive feedback and notification to caution us about the potentially harmful link. At this point, we are presented with the option to proceed or return. I have personally witnessed the system identify a few unsafe links, making this the primary advantage of using the solution. The second crucial aspect is the scanning of attachments. When an email containing an attachment arrives, we receive a notification of the new email, along with information that the attachment is being scanned for threats. This additional layer of security provides peace of mind for our organization. While Microsoft Defender for Office 365 offers numerous features, these two stand out as particularly impressive and valuable to us.
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Use our free recommendation engine to learn which Email Security solutions are best for your needs.
850,671 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
14%
Manufacturing Company
8%
Financial Services Firm
8%
Government
7%
Computer Software Company
16%
Financial Services Firm
8%
Manufacturing Company
8%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How does Crowdstrike Falcon compare with Darktrace?
Both of these products perform similarly and have many outstanding attributes. CrowdStrike Falcon offers an amazing user interface that makes setup easy and seamless. CrowdStrike Falcon offers a cl...
Which is better - SentinelOne or Darktrace?
Which solution is better depends on which is more suitable specifically for your company. Darktrace, for example, is meant for smaller to medium-sized businesses. It is also a good option for organ...
What do you like most about Darktrace?
A very useful feature in Darktrace for real-time threat analysis is the packet inspection that analyzes the packet traffic in real time.
What do you like most about Microsoft Defender for Office 365?
Threat Explorer is an invaluable tool for me, and it plays a crucial role in helping me discern the origins of various email campaigns, pinpointing where they emanate from, and identifying the indi...
What is your experience regarding pricing and costs for Microsoft Defender for Office 365?
Money-wise, it is a part of the Office 365 ( /products/office-365-reviews ) suite, making it slightly more expensive compared to Trend Micro. Although Defender is free, you have to pay separately f...
What needs improvement with Microsoft Defender for Office 365?
The main area for improvement is simplifying the implementation and rollout process. There are many conditions to be met, making it challenging to ensure every system is protected. Troubleshooting ...
 

Also Known As

No data available
MS Defender for Office 365
 

Overview

 

Sample Customers

Irwin Mitchell, Open Energi, Wellcome Trust, FirstGroup plc, Virgin Trains, Drax, QUI! Group, DNK, CreaCard, Macrosynergy, Sisley, William Hill plc, Toyota Canada, Royal British Legion, Vitol, Allianz, KKR, AIRBUS, dpd, Billabong, Mclaren Group.
Microsoft Defender for Office 365 is trusted by companies such as Ithaca College.
Find out what your peers are saying about Darktrace vs. Microsoft Defender for Office 365 and other solutions. Updated: April 2025.
850,671 professionals have used our research since 2012.
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