DX Unified Infrastructure Management and Splunk Observability Cloud compete in the infrastructure monitoring and observability space. While DX UIM excels in infrastructure monitoring and alarm management, Splunk stands out with its advanced log search and analytics capabilities.
Features: DX Unified Infrastructure Management offers scalability with a wide range of probes enabling comprehensive infrastructure monitoring. Its agent-based approach allows significant customization and supports diverse environments. Splunk Observability Cloud provides powerful log search and analytics tools, enabling quick setup of custom dashboards and alerts. Its advanced visualization tools enhance the monitoring experience.
Room for Improvement: DX UIM needs to improve technical support, alerting functionalities, and VMware monitoring integration. Enhancements in support response times are also desired. Splunk Observability Cloud could improve its customer interface and scalability, along with enhancing log searching tools. Users seek better automation, improved integration with third-party tools, and cost-effective solutions.
Ease of Deployment and Customer Service: DX UIM supports hybrid and on-premises environments but faces challenges in technical support and response times. Splunk Observability Cloud is versatile, supporting hybrid, on-premises, and cloud deployments. However, customer support experiences vary, with users noting differences in accessing higher-level support.
Pricing and ROI: DX UIM has a competitive pricing model, though it is considered expensive compared to some alternatives. It provides good ROI due to its reliability and scalability. Splunk Observability Cloud is pricier, and while its high functionality is appreciated, licensing costs pose a challenge for long-term affordability, pushing users to seek better pricing options.
Improving direct support for end customers, similar to Microsoft’s model, would be beneficial.
Problem resolution typically takes between two and five days, which isn't very helpful.
If any issues arise, we can raise a vendor case, and resolutions are provided in a timely and accurate manner.
They did not have a clear answer.
The solution helps with capacity management, enabling us to determine when we need to scale up the network.
We've used the solution across more than 250 people, including engineers.
I would rate its scalability an eight out of ten.
We rarely have problems accessing the dashboard or the page.
I would rate its stability a nine out of ten.
Better support and more accessible resources are crucial.
It would be beneficial if server details could be retrieved directly in synthetic monitoring.
Customers sometimes need to create specific dashboards, particularly for applicative metrics such as Java and process terms.
There is room for improvement in the alerting system, which is complicated and has less documentation available.
The pricing of DX Unified Infrastructure Management is high and often a concern for customers.
Splunk Observability Cloud is expensive.
It appears to be expensive compared to competitors.
DX Unified Infrastructure Management offers visibility into network activities, integration capacity, and enhances monitoring at the core and application levels.
It offers unified visibility for logs, metrics, and traces.
Saving time with automation can save us weeks. It's improving our resilience.
Unlike other APMs, Splunk's service map is quite effective.
DX Unified Infrastructure Management is the only solution that provides an open architecture, full-stack observability and zero-touch configuration for monitoring traditional data center, public cloud, and hybrid infrastructure environments.
Designed to ensure an optimal end-user experience, this solution provides a modern HTML5 operations console that makes it easy and fast for today’s IT teams to implement, use, and scale – leading to faster time to value.
Splunk Observability Cloud combines log search, data integration, and dashboards for seamless monitoring, enhancing infrastructure visibility and security. Its cloud integration and scalability support diverse environments, improving operational efficiency.
Splunk Observability Cloud offers comprehensive monitoring tools with user-friendly interfaces, enabling end-to-end infrastructure visibility. Its real-time alerting and predictive capabilities enhance security monitoring, while centralized dashboards provide cross-platform visibility. Users benefit from fast data integration and extensive insights into application performance. Despite its advantages, improvements could be made in integration with other tools, data reliability, scalability, and cost management. Users face challenges in configuration complexity and require better automation and endpoint protection features. Enhancing AI integration, alerts, and adaptation for high-throughput services could further improve usability.
What are the key features of Splunk Observability Cloud?In industries like finance and healthcare, Splunk Observability Cloud is implemented for application performance monitoring and infrastructure metrics. Its ability to track incidents and analyze machine data benefits network infrastructure, while distributed tracing and log analysis aid in tackling security threats. Organizations often integrate it for compliance and auditing purposes, enhancing visibility into network traffic and optimizing performance.
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