Try our new research platform with insights from 80,000+ expert users

ExtraHop Reveal(x) vs Fidelis Elevate comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 6, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.8
ExtraHop Reveal(x) provides quick ROI by rapidly isolating issues, reducing repair time, and ensuring operational efficiency.
Sentiment score
7.3
Users experienced increased ROI with Fidelis Elevate due to improved threat detection, prevention, automation, analytics, and overall security efficiency.
 

Customer Service

Sentiment score
7.6
ExtraHop Reveal(x) customer service is praised for speed and effectiveness, despite occasional timezone issues, with ratings of 3-10.
Sentiment score
9.0
Customers rate Fidelis Elevate's technical support as excellent with high satisfaction due to helpfulness, perfect assistance, and seamless communication.
I would rate their technical support nine out of ten.
 

Scalability Issues

Sentiment score
7.4
ExtraHop Reveal(x) is highly scalable, effective for varied teams, though costs and upgrades may pose challenges.
Sentiment score
8.0
Fidelis Elevate is highly rated for scalability, easily accommodating storage, resources, and licenses for small to enterprise-level organizations.
 

Stability Issues

Sentiment score
8.0
ExtraHop Reveal(x) is praised for reliability and stability, achieving high user ratings with consistent performance-enhancing updates.
Sentiment score
8.1
Users find Fidelis Elevate stable with minor issues, usually resolved promptly, resulting in high stability ratings.
 

Room For Improvement

ExtraHop Reveal(x) needs improved functionality, cloud capabilities, and support while users seek better pricing, reporting, and technical support.
Fidelis Elevate users criticize its Windows Server dependency, endpoint report quality, complexity, cost, and email security efficacy.
Currently, we have to check manually as we do not receive any notifications about new patches, maintenance, or firmware releases.
 

Setup Cost

ExtraHop Reveal(x) is costly, with pricing based on scaling; however, it offers significant value despite its complexity.
 

Valuable Features

ExtraHop Reveal(x) excels in analytics, security, integration, and user-friendly design for enhanced network visibility and threat detection.
Fidelis Elevate excels in network visibility, remote access, data retrieval, anomaly detection, and cross-platform incident response tools.
The solution offers a friendly GUI for security features.
 

Categories and Ranking

ExtraHop Reveal(x)
Ranking in Network Detection and Response (NDR)
5th
Average Rating
8.6
Reviews Sentiment
7.4
Number of Reviews
13
Ranking in other categories
Network Traffic Analysis (NTA) (3rd)
Fidelis Elevate
Ranking in Network Detection and Response (NDR)
13th
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
7
Ranking in other categories
Endpoint Detection and Response (EDR) (33rd), Threat Deception Platforms (6th), SSL/TLS Decryption (2nd), Managed Detection and Response (MDR) (24th), Extended Detection and Response (XDR) (23rd)
 

Mindshare comparison

As of May 2025, in the Network Detection and Response (NDR) category, the mindshare of ExtraHop Reveal(x) is 9.0%, down from 10.5% compared to the previous year. The mindshare of Fidelis Elevate is 1.2%, up from 1.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Detection and Response (NDR)
 

Featured Reviews

John Boake - PeerSpot reviewer
Does full decryption at 100 Gbps, reduces our MTTR, and has great analytics
Agent management could certainly use some focus. It should also be a little bit easier to work with collections. We should be able to nest collections within collections. There should be better nesting. The beautiful thing about the company that runs ExtraHop is that when we go to them with feature requests or with things that we would like to see, they're really good at getting them added. The most recent one that we're looking for is being able to limit the packets that users can download. So, if you're an administrator, you should be able to download a full packet capture with the full packet, but if you're just an engineer or an application person just looking at your application header traffic, you don't need to see any payload data. We want to be able to limit that traffic. We want to limit who can see the payload, and we can do that. The vendor is putting that into the tool for us. It's going to be done before the end of the year.
Mostafa Ameen - PeerSpot reviewer
Advanced threat detection capabilities with comprehensive incident response features providing robust cybersecurity for organizations
The initial aspect concerns two engines. The first one mentioned is available for searching behaviors directly. The second engine involves the Google Ade tool, which operates on the machine. The challenge arises when attempting to rectify protection rules, causing confusion. It would be beneficial to enhance Rigixs Query. I encounter difficulty removing certain entries in behavior or alerts; likewise, I am unable to add specific calls.
report
Use our free recommendation engine to learn which Network Detection and Response (NDR) solutions are best for your needs.
851,823 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
18%
Computer Software Company
12%
Government
7%
Manufacturing Company
6%
Financial Services Firm
23%
Computer Software Company
11%
Government
8%
Energy/Utilities Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is the best network monitoring software for large enterprises?
We just did an assessment for our 47 datacenters around North America. The top two enterprise-level network monitoring solutions were ExtraHop first, Riverbed SteelCenter second. Their negotiated c...
What open source tool can one use to measure bandwidth from one's upstream service provider?
One I am looking closely at is AppNeta. They have an appliance that can digest the flow and do a better job than Netflow. The other one we are using is ExtraHop. This has both a Datacenter Hig...
What do you like most about ExtraHop Reveal(x)?
With ExtraHop Reveal(x), it gives me more visibility into the packets. It doesn't provide the entire packet capture, but it offers more information on how connections are made at the network layer....
What do you like most about Fidelis Elevate?
It ensures the stability of network behavior across various aspects of our network and offers responsive capabilities to address incidents promptly
What is your experience regarding pricing and costs for Fidelis Elevate?
It's somehow expensive. From one to ten, I would rate it a five. They need to improve the prices. It's very high. We lose customers for price. It's not always worth it for them. Even for enterprise...
What needs improvement with Fidelis Elevate?
The initial aspect concerns two engines. The first one mentioned is available for searching behaviors directly. The second engine involves the Google Ade tool, which operates on the machine. The ch...
 

Also Known As

Reveal(x), Revealx
Fidelis Elevate Platform, Fidelis Enterprise, Fidelis Cloud, Fidelis Managed Detection and Response, Fidelis Deception, Fidelis Decryption, Fidelis Endpoint, Fidelis Network
 

Overview

 

Sample Customers

Wood County Hospital
First Midwest Bank
Find out what your peers are saying about ExtraHop Reveal(x) vs. Fidelis Elevate and other solutions. Updated: April 2025.
851,823 professionals have used our research since 2012.
OSZAR »