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PRTG Network Monitor vs Zabbix comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 9, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.9
PRTG Network Monitor boosts ROI by enhancing time efficiency, reducing staff needs, preventing failures, and offering cost-effective management.
Sentiment score
7.7
Zabbix offers cost-effective, scalable monitoring with no fees, reducing downtime and commercial software expenses while increasing ROI.
 

Customer Service

Sentiment score
6.8
Users appreciate PRTG's intuitive design, often resolving issues via resources, despite email-only support and mixed service feedback.
Sentiment score
6.9
Zabbix support is praised for responsiveness, community resources, and expertise, though documentation and non-paid support need improvement.
The setup process is well-documented, making it easy to deploy.
Tutorials are available so I can manage any issue with PRTG Network Monitor easily.
It is so straightforward that I have never had to use the support.
 

Scalability Issues

Sentiment score
7.3
PRTG Network Monitor is highly scalable, allowing seamless expansion with added sensors or licenses, despite potential hardware limitations.
Sentiment score
6.9
Zabbix is praised for its scalability, distributed architecture, and efficiency, despite needing robust databases for larger deployments.
On a scale of one to ten, scalability is rated as 9.5.
PRTG Network Monitor has the ability to scale and add new devices.
For less than one hundred devices, it is stable.
Zabbix has high scalability.
Zabbix is very scalable and lightweight.
I would rate its scalability ten out of ten.
 

Stability Issues

Sentiment score
7.9
PRTG Network Monitor is praised for its stability and reliability, with issues often due to user errors or limits.
Sentiment score
7.6
Zabbix is reliable and stable, with minimal issues; users value its low resource use and effective monitoring.
Zabbix is very scalable and lightweight.
Zabbix is quite stable, and we haven't had any problems with Zabbix itself.
 

Room For Improvement

PRTG users seek enhancements in dashboards, cloud integration, application speed, support, reporting, pricing, and sensor expansion.
Zabbix users seek UI improvements, better documentation, enhanced reporting, security, automation, integration, and modern workload adaptations.
They need to improve application performance monitoring, error tracing mechanisms, and log management.
PRTG Network Monitor should provide syslog monitoring since it is not available at this time.
PRTG Network Monitor can sometimes be too detailed and cluttered at the beginning, making it heavy to use.
The only issue I can note is that it's Linux-based, and Linux documentation is not the best.
 

Setup Cost

PRTG Network Monitor provides flexible, cost-effective licensing for enterprises, appealing for intuitive setup and competitive pricing against other solutions.
Zabbix, a cost-effective open-source solution, offers free access without hidden fees, making it popular for enterprise adoption.
The prices are very high for PRTG Network Monitor.
Pricing is by the number of devices, not by sensor.
It's not too high, nor too low, but it's reasonable.
 

Valuable Features

PRTG Network Monitor is praised for its scalability, user-friendly interface, real-time monitoring, and seamless integration across various technologies.
Zabbix provides open-source monitoring with customizable features, strong scalability, and robust support, ideal for cost-effective IT infrastructure management.
PRTG Network Monitor already provided me with 100 free sensors, which is enough for my network monitoring.
The pricing is affordable compared to SolarWinds.
It is advantageous because it can be deployed on-premises.
If disk usage surpasses a threshold, say 70%, I receive alerts and can take proactive action.
Zabbix has a lot of features, including monitoring, status updates, and collecting information telemetry from storages and servers as well.
 

Categories and Ranking

PRTG Network Monitor
Ranking in Network Monitoring Software
5th
Ranking in IT Infrastructure Monitoring
8th
Ranking in Cloud Monitoring Software
9th
Average Rating
8.0
Reviews Sentiment
7.1
Number of Reviews
102
Ranking in other categories
No ranking in other categories
Zabbix
Ranking in Network Monitoring Software
1st
Ranking in IT Infrastructure Monitoring
1st
Ranking in Cloud Monitoring Software
2nd
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
106
Ranking in other categories
Application Performance Monitoring (APM) and Observability (8th), Server Monitoring (1st)
 

Mindshare comparison

As of May 2025, in the Network Monitoring Software category, the mindshare of PRTG Network Monitor is 4.3%, down from 4.8% compared to the previous year. The mindshare of Zabbix is 13.0%, up from 11.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software
 

Featured Reviews

Tochukwu Uzomba - PeerSpot reviewer
Efficiently monitor networks across regions with seamless setup and robust feature set
PRTG Network Monitor is easy to set up. Within a few minutes, it is operational. It is an all-in-one monitoring solution without extra costs. For example, we set it up for an insurance company with branches across Africa. We are able to monitor from Lagos without installing anything in the branches, using the agentless feature. We just put in the IP address and the parameter, and we monitor from those ends. Additionally, all the sensors are very useful. Most people are interested in the bandwidth monitoring sensor to see what bandwidth the users are consuming. The pricing is affordable compared to SolarWinds.
ASM Naushad Alam - PeerSpot reviewer
Allows any number of customizations but lacks functionality for finding root causes
We have not yet purchased the commercial version so have a lack of technical ability. We do not yet fully know the key points or key features of the solution. We just use what we use along with WhatsUp Gold. Based on our use only, stability is rated a seven out of ten.
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Comparison Review

it_user174738 - PeerSpot reviewer
May 31, 2015
Nagios vs. Zabbix vs. PRTG vs. Spiceworks vs. Solarwinds Network Performance Monitor
I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want…
 

Top Industries

By visitors reading reviews
Educational Organization
47%
Computer Software Company
8%
Government
5%
Financial Services Firm
5%
Educational Organization
32%
Computer Software Company
12%
Financial Services Firm
7%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is the best network monitoring software for large enterprises?
PRTG network monitor is one of the best tool i have ever used for the monitoring. It have auto discovery option. it avoid the configuring the device in PRTG. It automatically discover the device an...
What do you like most about PRTG Network Monitor?
The tool is integrated with our email for the alerts.
What is your experience regarding pricing and costs for PRTG Network Monitor?
The prices are very high for PRTG Network Monitor. That's why I'm using the free100 sensor license.
What do you like most about Zabbix?
The template system in Zabbix is very beneficial as it saves time in configuration.
What needs improvement with Zabbix?
For me, Zabbix is very straightforward. I cannot think of any improvements needed. It's a very mature product. The only issue I can note is that it's Linux-based, and Linux documentation is not the...
 

Comparisons

 

Overview

 

Sample Customers

Jameson Bank, Sidnix, RungeICT, MedicalAnimal, Truck-lite, GamingGrids, The Covell Group, Forsythn County Schools, NetMass, Musgrove Park Hospital, Lanes Health, Columbia Southern University, Vodafone, Intrust Bank
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Find out what your peers are saying about PRTG Network Monitor vs. Zabbix and other solutions. Updated: April 2025.
850,491 professionals have used our research since 2012.
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