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Ramco HCM vs SAP SuccessFactors comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Ramco HCM
Ranking in Talent Management
28th
Ranking in Cloud HCM
24th
Average Rating
7.0
Reviews Sentiment
6.8
Number of Reviews
12
Ranking in other categories
Benefits Administration (26th), Applicant Tracking and Recruiting Software (15th)
SAP SuccessFactors
Ranking in Talent Management
2nd
Ranking in Cloud HCM
2nd
Average Rating
7.8
Reviews Sentiment
6.6
Number of Reviews
97
Ranking in other categories
Talent Acquisition (2nd), Global Payroll (2nd)
 

Mindshare comparison

As of July 2025, in the Cloud HCM category, the mindshare of Ramco HCM is 0.8%, up from 0.6% compared to the previous year. The mindshare of SAP SuccessFactors is 19.9%, down from 22.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud HCM
 

Featured Reviews

Sudarsan Santhosh Kumar S. - PeerSpot reviewer
It's so easy to use that a customer can easily understand the process with zero knowledge of the system
Ramco is user-friendly. The UA is excellent and so easy to use that a customer can easily understand the process with zero knowledge of the system. We can easily walk a new user through the user guide. For each ESS MSS, I can log in to the ESS access. And documentation is available. Ramco doesn't charge much when customers request custom KPI calculations and other custom features. Workday and SAP impose a high charge. Ramco's bots are excellent, whereas Workday doesn't have an automated system and is only now developing a mobile app.
Renelia Villanueva - PeerSpot reviewer
Moving to a cloud-based employee portal has improved experience but user interface requires attention
I am currently handling SAP sub-modules, particularly in HR. I interface with SAP SuccessFactors modules such as Employee Central, Goals and Performance, and Talent Moving from an in-house developed employee self-service portal to a cloud-based internet solution is an improvement for us.…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Once we implemented this solution, it was customizable for our needs and this has been the most valuable aspect of this solution."
"Ramco HCM is a stable system that doesn't have downtime or fluctuation issues. It can also take large volumes and scale up very fast."
"It is a good product, and it is suitable for different client requirements. It has customization options and flexibility. You can customize a report or configure the workflow based on your requirements. Everything is there in the product, and you can customize it as per your requirement. Our clients found the automation of the payroll, leave attendance, and onboarding modules the most valuable. The Time and Attendance module is fully integrated with this solution and supports multiple data entry modes, such as barcode, biometric device, fingerprints, and face reading. Its core HR module includes features like movement, expense management, exit, and separation. The compensation and benefits module includes features like welfare, retirement, and superannuation. It also has analytical tools. You can create a real-time report based on your requirements. You can also publish that report in different formats, such as Excel, PDF, HTML, etc. It has a chatbot feature, which is using machine learning and natural language. You can ask questions about your leave balance, attendance, or things like that, and you will get an immediate reply from the chatbot. It also supports approval through email."
"Ramco HCM stands out due to its reliability and up-to-date compliance with legal, statutory, and regulatory requirements."
"The performance management system is really good."
"Payroll processing is very easy. SQL rules can be attached to any pay elements."
"Ramco is user-friendly. The UA is excellent and so easy to use that a customer can easily understand the process with zero knowledge of the system. We can easily walk a new user through the user guide. For each ESS MSS, I can log in to the ESS access. and documentation is available."
"In general, the solution is very flexible and can be configured in multiple ways."
"SuccessFactors offers all aspects of Human Resources Management. What I love most about it is that it can be implemented for any company very quickly."
"The best features that were working well for us was the Goal Management and Performance Management. They were the most valuable to our organization."
"The performance goals and learning management solutions are the product's most valuable features."
"The solution is very intuitive. Many of the things we need to do are easily accessible."
"Provides an open architecture and an open platform so it can coexist with other systems."
"In terms of user experience, it is quite good."
"The tool has a unique talent management platform."
"One of the most wonderful features is the ability to customize the modules and workflows. So far, we've done a fair bit of customization and it is helping us a lot and really adds to the value we already get from SuccessFactors."
 

Cons

"The entire UI/UX of the solution can be improved drastically."
"The talent management and performance appraisal modules could use some improvement."
"The mobile app and web page user experience could be more user friendly."
"The mobile app for this solution could be improved as it lacks many features."
"The product itself sometimes feels inconsistent because it comes with bugs."
"One area for improvement in Ramco HCM is its UI, which could be more intuitive. Another area for improvement in the system is that it can be challenging to make some modular-based changes to it."
"They can improve the configuration time because it takes more time than other products to configure the system. It could be because they are managing this single product for all countries, but it would be good if they improve the implementation time because we need to implement the solutions within a timeline. They should provide some kind of auto-configuration so that the system can be configured and implemented within a certain timeline. Implementors should have a provision to configure the system in a short time. There should also be an option to move the setup or configuration from staging to production to save time. These types of automation should be there."
"Ramco could be a bit faster and offer more use cases. A prime aim is to get analytics and this is lacking in Ramco. This lack of reporting is one of the reasons we are moving away from using Ramco."
"The price of the solution could improve, it is too high."
"SAP SuccessFactors could improve learning management. The module is desperate and should be included in the primary solution. Additionally, it is missing some business use cases."
"The Onboarding module must be improved."
"The solution is quite expensive."
"User experience for this solution needs to be improved."
"The integration between the recruitment module and employee central is a big problem."
"The SAP SuccessFactors updates need to be more industry-specific because every industry has specific modules. What I want to be added to SAP SuccessFactors is a chat box where SAP staff can give support to users."
"Integration between Employee Central and Compensation in SAP SuccessFactors is one area of the solution that has room for improvement."
 

Pricing and Cost Advice

"Their customized solution is pretty expensive but much cheaper than its competitors."
"I am not aware of the price because I was working in the implementation team, but pricing is generally based on the requirement, modules, headcount, and country."
"This solution is priced in the middle compared to other solutions on the market."
"The solution is on the expensive side but is definitely worth the money."
"For SAP, the product is pricey, both CAPEX and the OPEX. It's something that could be improved."
"Our costs for the solution are subsidized by our parent company, I am not aware of the exact cost because of this. However, we pay $50,000 annually. If we move to another solution it will be more expensive."
"I rate the tool's pricing a seven to eight out of ten."
"It is not expensive because it is a complete suite with a module-based cost."
"I think the pricing is a little better than most solutions out there. There are reasonable prices when it comes to some of the modules such as the Payroll module, and for the remaining modules I believe the pricing is fair in comparison to the rest of the market."
"The licensing fees are based on the number of modules that are being used, and the number of users."
"So now, SAP charges me 300 Euros for 14,000 employees. I still have to pay 2,000 euros because I'm using SAP on-prem."
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Top Industries

By visitors reading reviews
Computer Software Company
18%
Comms Service Provider
9%
Financial Services Firm
8%
Media Company
8%
Educational Organization
20%
Comms Service Provider
10%
Computer Software Company
9%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What needs improvement with Ramco HCM?
Ramco is a complex system that does not come with GPS tracking functionality. Customization of Ramco is a big problem and can be costly. When you open Ramco, you should see a dashboard that gives y...
What is your primary use case for Ramco HCM?
We use Ramco for finance and CRM, but it's not fully utilized for HRMS. We're currently updating our HRMS processes, and I'm exploring how to use Ramco for employee self-service, performance manage...
What are the biggest differences between Workday, Oracle Cloud and SAP SuccessFactors?
Differences between Workday, Oracle Cloud,w and SAP SuccessFactors:w Oracle: "simple interface and deep customization to suit the purpose." SAP: Multiple functionalities that increase process effi...
What is better, SAP HCM or SAP SuccessFactors?
When it comes to user experience, SuccessFactors is unquestionably superior, as it provides end users with a new experience and an advanced user interface. Additionally, the entire concept of SF is...
What do you like most about SAP SuccessFactors?
The tool is easy to use for performance management. We haven't experienced any issues with SAP SuccessFactors for performance management, which is great. However, since we're still learning to use ...
 

Also Known As

No data available
SuccessFactors
 

Overview

 

Sample Customers

Lifestyle, Bata, Dabur
City of Cape Town, ADAMA Agricultural Solutions Ltd., TransAlta Corporation, Keolis, PT XL Axiata Tbk, National Football League (NFL), Plan International, Yoh, A Day & Zimmermann Company, China Talent Group (CTG TMO), Umicore S.A., Butterfield Bank, Skril
Find out what your peers are saying about Ramco HCM vs. SAP SuccessFactors and other solutions. Updated: July 2025.
861,034 professionals have used our research since 2012.
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