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Check Point Harmony Endpoint vs Trend Micro Smart Protection comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.2
Check Point Harmony Endpoint improved ROI by enhancing security, productivity, and efficiency while reducing costs, alerts, and manual tasks.
Sentiment score
8.5
Many users saw ROI with Trend Micro Smart Protection, notably long-term, despite one user not observing value yet.
Initially, we spent two to three days on the investigation process, but now we are able to investigate alerts in only half a day, which has really boosted our performance and shown a return on investment.
The product is affordable and provides excellent coverage and protection across multiple platforms.
I have seen a return on investment with Check Point Harmony Endpoint, as it has saved money and time due to the minimum disruption of production hours, which allows users to focus on their main tasks and desired targets, avoiding downtime and contributing to business growth.
 

Customer Service

Sentiment score
7.8
Check Point Harmony Endpoint's support is responsive and effective, though improvements are needed in communication methods and response times.
Sentiment score
7.1
Trend Micro Smart Protection's customer service varies, with quick premium support and slower response times for standard and regional support.
We use premium support, and it is beneficial as 24/7 support is available.
While they handle simple issues quickly, resolution for more complex problems can take four to six months.
Only email support is available, leading to delays in getting assistance.
 

Scalability Issues

Sentiment score
8.8
Check Point Harmony Endpoint scales efficiently across businesses, offering flexible deployment and centralized management for seamless growth and expansion.
Sentiment score
7.9
Trend Micro Smart Protection is highly scalable, supporting diverse businesses and users with seamless expansion across various sectors.
We initially purchased only 100 licenses and as we grew, we acquired many more licenses without encountering any issues.
Allowing us to add more users or endpoints for protection as our organization grows without any issues.
The scalability of Check Point Harmony Endpoint is effective, as it manages behaviors, process trees, and analysis in a centralized way.
 

Stability Issues

Sentiment score
8.2
Check Point Harmony Endpoint is highly stable, reliable, and efficient, offering robust security with minimal system impact and easy management.
Sentiment score
8.4
Trend Micro Smart Protection is stable and reliable, with few performance issues, although Windows compatibility may vary.
The stability of the tool is high, as I have not experienced any downtime.
Check Point Harmony Endpoint is stable for our organization size of 1,000 to 10,000 members.
Occasionally, there are some backend issues where the tenant is down, but apart from that, Check Point Harmony Endpoint is stable and working effectively.
 

Room For Improvement

Check Point Harmony Endpoint struggles with integration, high resource use, limited support, and lacks desired features like AI and monitoring.
Trend Micro Smart Protection needs improved insights, management, pricing, support, integration, resource usage, compatibility, compliance, and security features.
Better technical support would enhance the product's competitiveness.
High resource consumption, requiring high-performance PCs on our endpoint site.
The Endpoint Agent can be more lightweight so that older machines and laptops can easily handle its consumption.
We've experienced compatibility issues with Windows endpoint protection.
 

Setup Cost

Check Point Harmony Endpoint offers cost-effective, flexible licensing with comprehensive features, appealing to enterprises despite higher pricing.
Trend Micro Smart Protection's cost, ranging from 50,000 to 6,000 Euros, is often justified by its features and discounts.
It is not expensive and provides comprehensive coverage.
Pricing is a bit expensive but justified by the product’s features, capabilities, and scalability.
My experience with pricing, setup costs, and licensing reveals that while it is a bit higher than previous SMB devices, the pricing is worth it for what we are getting in terms of protection and features.
However, their pricing is comparable to CrowdStrike.
 

Valuable Features

Check Point Harmony Endpoint provides robust security features and ease of deployment, enhancing user satisfaction and network protection.
Trend Micro Smart Protection offers robust security features, praised for integration, user-friendliness, scalability, and reliable threat prevention capabilities.
Check Point Harmony Endpoint protects our company by warning us against clicking any malicious links and prevents our hosts from becoming vulnerable to cyber attacks.
The anti-ransomware and threat emulation features have significantly helped our organization as they prevent attackers from encrypting files during ransomware attacks, allowing the system to re-decrypt files and restore them to their original forms, effectively stopping ransomware attacks.
Check Point Harmony Endpoint offers top tier security, AI-powered threat prevention, and strong scalability, which stand out as the best features.
The most effective features of Trend Micro Smart Protection are its antivirus and malware capabilities.
 

Categories and Ranking

Check Point Harmony Endpoint
Ranking in Endpoint Protection Platform (EPP)
8th
Average Rating
8.8
Reviews Sentiment
7.9
Number of Reviews
119
Ranking in other categories
Endpoint Detection and Response (EDR) (8th)
Trend Micro Smart Protection
Ranking in Endpoint Protection Platform (EPP)
31st
Average Rating
8.0
Reviews Sentiment
7.7
Number of Reviews
43
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2025, in the Endpoint Protection Platform (EPP) category, the mindshare of Check Point Harmony Endpoint is 2.3%, down from 2.8% compared to the previous year. The mindshare of Trend Micro Smart Protection is 0.6%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP)
 

Featured Reviews

Alejandro Flores. - PeerSpot reviewer
Good visibility with cloud centralized management and several layers of security
There are some "weak points" that have to be mentioned, including: 1) If the IT department is used to "cloning" endpoints (making images) you are going to have a hard time trying to install the product and you are going to end up reading a lot of Check Point documents. 2) If you are used to the granularity of roles features in Check Point Quantums products you are going to be a little bit disappointed. You can't set customized roles with customized read/write permissions. 3) You need a mature security team to manage this solution in order to get the most value from it.
ManelAlvarez - PeerSpot reviewer
Offers strong, all-around cybersecurity but is expensive
Installing Trend Micro Smart Protection is typically easy, but it can be tricky if you have another antivirus that must be removed first. A cloud solution is a better option as it simplifies the process by only requiring an endpoint connection to the console, ensuring safety and ease of deployment. Deploying Trend Micro Smart Protection usually takes just a few minutes. It involves preparing an SQL table, checking the environment for optimal performance, and ensuring no conflicting antivirus solutions exist. Once that is done, deploying it is as simple as running a script. We have a team of eight engineers who maintain the solution.
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Financial Services Firm
8%
Government
8%
Manufacturing Company
7%
Computer Software Company
15%
Manufacturing Company
10%
Financial Services Firm
8%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Check Point Harmony Endpoint?
The platform's most valuable features are the ability to build API, which meets our business requirements, and the VPN client, which provides VPN access from a single client.
What is your experience regarding pricing and costs for Check Point Harmony Endpoint?
We purchased Check Point directly from Check Point. We are partners. We didn't purchase it from the AWS marketplace.
What needs improvement with Check Point Harmony Endpoint?
Check Point Harmony Endpoint poses a steep learning curve and has high resource consumption, requiring high-performance PCs on our endpoint site.
What do you like most about Trend Micro Smart Protection?
The tool offers centralized security management. The tool's deployment is flexible.
What is your experience regarding pricing and costs for Trend Micro Smart Protection?
I'm not involved in licensing, so I have no idea of the cost. However, their pricing is comparable to CrowdStrike. None of these solutions are cheap.
What needs improvement with Trend Micro Smart Protection?
The dashboard could be easier to manage. We've experienced compatibility issues with Windows endpoint protection. More support for malware and botnets would be beneficial.
 

Also Known As

Check Point Endpoint Security, Endpoint Security, Check Point SandBlast Agent
Trend Micro Smart Protection Complete
 

Overview

 

Sample Customers

Boston Properties, Independence Care System, Melbourne Convention and Exhibition Centre (MCEC), Courtagen Life Sciences, Carmel Partners
Atma Jaya Catholic University of Indonesia, Blekinge County Council, Bulgarian American Credit Bank, Cancer Research UK, Delacour, Evalueserve, Gulftainer, Hiroshima Red Cross Hospital & Atomic-bomb Survivors Hospital, Mazda Motor Logistics Europe, MEDHOST, Nikigolf, Ochsner Health System, SIAX Computing Solutions, Tegen
Find out what your peers are saying about Check Point Harmony Endpoint vs. Trend Micro Smart Protection and other solutions. Updated: April 2025.
852,796 professionals have used our research since 2012.
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