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Jamf Pro vs Sophos Mobile comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Oct 1, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Enterprise Mobility Management (EMM)
1st
Average Rating
8.2
Reviews Sentiment
7.3
Number of Reviews
265
Ranking in other categories
Configuration Management (2nd), Remote Access (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
Jamf Pro
Ranking in Enterprise Mobility Management (EMM)
2nd
Average Rating
9.6
Reviews Sentiment
8.1
Number of Reviews
107
Ranking in other categories
Mobile Device Management (MDM) (1st)
Sophos Mobile
Ranking in Enterprise Mobility Management (EMM)
6th
Average Rating
7.6
Reviews Sentiment
7.1
Number of Reviews
22
Ranking in other categories
Unified Endpoint Management (UEM) (5th)
 

Mindshare comparison

As of May 2025, in the Enterprise Mobility Management (EMM) category, the mindshare of Microsoft Intune is 33.8%, down from 37.9% compared to the previous year. The mindshare of Jamf Pro is 12.5%, down from 14.0% compared to the previous year. The mindshare of Sophos Mobile is 2.7%, up from 1.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Mobility Management (EMM)
 

Featured Reviews

Joseph Merusi - PeerSpot reviewer
Everything has worked better since we started using it
Sometimes the syncing is inconsistent. I'm confident that the devices are checking in every eight hours, but sometimes the devices aren't picking up the settings as quickly as I would expect. Some features haven't been updated in a while, and Microsoft doesn't seem interested in developing them. Unless you talk to an engineer, you don't know whether there will be an update. There are communication issues, so you might start working with a feature without knowing if it will be deprecated six months from now. Some reporting areas still need development. For example, I noticed that the reporting for driver updates is still confusing.
Pete C - PeerSpot reviewer
Customizable with a self-service portal and a good security posture
Policies enabled for self-service should have keywords attached, so that multiple search terms can direct to a single preferred result, without having to clutter the description field. The new remote support tool is still lacking features compared to other industry solutions. There is no built-in functionality for tracking changes over time for multiple devices. All patch reporting is only a current snapshot. The password management tools are fairly outdated. The web console (GUI) is slow with maddening UI/UX inconsistencies.
Ramunas Tranavicius - PeerSpot reviewer
Provides effective mobile security for small companies yet needs a clearer user interface and better support
We provide services to small companies with ten to fifty clients. It is important for us, as we operate as an IT company and system integrator, to deploy solutions like Sophos Mobile for mobile security and device management The features that stand out for maintaining mobile security are…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It has helped with compliance. It has helped to ensure that devices comply with the organization's policy. If they are not compliant and secure, they cannot access the resources."
"Remote Wipe and Autopilot is one of the best features."
"Within Intune, managing policies and having a consistent way to manage devices is valuable."
"Autopilot is a great feature. Most users are looking for a zero-touch deployment."
"Agile and easy to deploy MDM solution that covers the maximum number of policies. Stable, scalable, and with knowledgeable technical support."
"The Microsoft Windows Autopilot and Defender policies are the most valuable features of this solution."
"I like how Intune brings everything into one place. For example, you can set up conditional access to applications and devices inside Intune. I also like the segregation inside the Intune devices. You can segregate them by Windows, iOS, iPadOS, macOS, and Android. You can sort it by platform, so you don't need to go into the devices section."
"The technical support of Microsoft Intune is good."
"The time that we save in hours for new deployments, redeployments, application upgrades and OS upgrades more than makes up for the cost of the product."
"The user interface is great."
"We found the initial setup to be simple."
"Navigation is straightforward. It's not hard to create policies and manage the device. It's a lot simpler to create smart groups, view inventory, and see what the estate looks like."
"The self-service is awesome for empowering end-users, especially if you don't allow admin rights."
"The self-service portal to share scripts and other tasks that have extremely minimized the need for calls to our support teams, or even sharing the applications we package and allowing users to pick and choose what apps they need or want, instead of just blanket installing everything from our old environment."
"I can add policies, configuration profiles, patch management, and smart group membership to one single view, and this is very helpful at a glance."
"With the countless API integrations and Jamf Marketplace add-ons, Jamf is customizable and is a total device management tool for Apple's ecosystem."
"Sophos Mobile is efficient in threat detection."
"The most significant features of Sophos Mobile include controlling user installations and managing features like the camera, which can be disabled or enabled."
"The solution provides us with data protection."
"The features that stand out for maintaining mobile security are compliance and the ability to install applications and configure work profiles."
"I like the level of interaction that the product offers with the other products in our company's environment."
"In terms of valuable features, we liked the lock feature, the roll-out white feature, and the find feature. I think that Sophos had a GPS locator, so you could figure out where the phone was from a GPS location."
"The most valuable feature is the mobile device management capability. You can easily manage all of your mobile devices."
"The remote management and cloud-based maintenance features of this solution are very useful for our organization."
 

Cons

"A detailed device diagnostic feature is missing. Also, operating system deployment and imaging are missing."
"We haven't really gone through all the features of Intune. We are just discovering them. Every day, we see a new feature that we want to apply, but what will be great for Intune is to be able to deploy apps in a simple fashion. We should be able to easily install various apps on the Windows platform, iOS, and Android. Currently, we have to write some scripts. It's not as straightforward as we would like it to be. It should be simplified so that we can do it just with three clicks—next, next, finish—without needing to write a script."
"The installation is very easy. However, to be able to configure it you will need special knowledge, such as training or self-studies to have a proper level of security. There are many settings one has to understand before being able to implement Microsoft Intune."
"There are a lot of small use cases where we realized that some technical solution was missing in Microsoft in comparison to other products. For example, it lacks something similar to sensing or location-based rules and configurations."
"It would be great if Intune offered better data protection controls for BYOD Windows PCs."
"Deploying an app can be a complex process due to dependencies."
"I would like some integration with the Microsoft reporting platform Power BI."
"I rate Microsoft support between six to eight. The support often involves third parties hired by Microsoft who are knowledgeable, but sometimes the help I receive is not adequate."
"There needs to be a mass policy change tool."
"I think it would be best if Jamf had support tiers."
"There's only one thing that I would like to see improved. It's potentially being worked on right now, actually. That is the ability to provide remote support access to use those devices. I'd like it to work in a similar manner to Desktop Central or other solutions like Team Viewer."
"I am always complaining about the reporting side of things. I love how reporting lets us create custom reports, however, I also feel like it could use some updating."
"I would love to see an integrated ticketing system built-in, better reporting templates to help analyze the data (software usage, etc.), and integration with FREE SSL Cert (letsencrypt.org) with auto-renewal."
"It will be very helpful if we could restore users after they have been removed from Jamf because I have some cases of deleting a computer before unlocking it."
"I would like to have the ability to push scripts using MDM commands."
"I would like to see improved integration of some of the additional tools that users create within Jamf itself."
"I noticed that the VPN aspect is not included in Sophos Mobile."
"To manage the Apple devices is not that straightforward there are a lot of features the other third parties solutions are offering which Sophos Mobile is not."
"It could be more secure."
"There's a need for better protection against hackers trying to access key accounts such as bank accounts."
"In terms of what could be improved, the initial configuration and setup of the environment could probably be made a little bit easier. There are so many pieces that go into it. Intune is absolutely insane and Sophos is better, but it still is a bit complex to get it all set up correctly."
"There may be necessary adjustments that need to be made because we are facing certain restrictions within the work profile."
"For Sophos Mobile, it is difficult to get good support."
"The product does not work well in iOS."
 

Pricing and Cost Advice

"I have no comment on pricing of the solution."
"The pricing for Intune and the competitor products are all within the same range, there is no true advantage when it comes to cost."
"While Microsoft Intune boasts a wide range of features, its user-friendliness and bundled licensing cost are key considerations for me."
"It comes as a bundle, so you do not really know what the prices are. Microsoft does not break it down to the user cost for us. It is just bundled with our E5 license."
"For organizations that are a Microsoft shop, the pricing is compelling."
"It is not a cheap solution. The price for a device when you start using it at a large scale can be improved. It is covered under our enterprise agreement. We pay once a year. I am not aware of any additional costs."
"Based on the features that it gives, it is cost-efficient. It is not necessarily on the expensive side of the scale. It provides a hefty number of features that any organization would want. It is in a good price range."
"Microsoft Intune is included in the E5 license at no additional cost."
"The cost of Jamf is certainly worth the investment."
"The price of a training pass for five people was $18,000 USD."
"They have a standard pricing model which they follow, and it's global."
"The price difference between Jamf Pro and VMware Workspace One is not very much, but when counting the cost of my time, Jamf Pro is clearly much better."
"Cloud is worth the small increase in price, but make the switch before you need it, and not during a global pandemic."
"It would be beneficial if it could be reduced slightly."
"If you have the in-house capability to support Jamf, then paying for onboarding / JumpStart training is a no brainer."
"Licensing cost is dependent on the footprint and foreseen growth."
"The licensing is paid on a yearly basis."
"The product is not suitable for smaller companies because its price is high."
"Sophos Mobile is inexpensive."
"My company needs to make yearly payments for the licensing charges attached to the product."
"Apple is starting to do beta testing with their own solutions and for much cheaper than Sophos Mobile's price."
"The licensing fees are paid based on a one-year or two-year subscription."
"It is a cost-effective solution."
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Top Industries

By visitors reading reviews
Educational Organization
18%
Computer Software Company
12%
Financial Services Firm
8%
Manufacturing Company
8%
Educational Organization
37%
Computer Software Company
10%
Financial Services Firm
7%
University
6%
Computer Software Company
14%
Consumer Goods Company
7%
Manufacturing Company
7%
Printing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
What do you like most about Jamf Pro?
The most valuable features of Jamf Pro for me are the device locator, which helps find missing iPads, and the ability...
What is your experience regarding pricing and costs for Jamf Pro?
The pricing structure is one of the cons. However, the licensing model is simple and easy to manage from an MSP persp...
What needs improvement with Jamf Pro?
The biggest area for improvement is the price and the structure of Jamf's onboarding process, especially the mandator...
What do you like most about Sophos Mobile?
I like the level of interaction that the product offers with the other products in our company's environment.
What is your experience regarding pricing and costs for Sophos Mobile?
I find the licensing cost of Sophos Mobile to be somewhat expensive, rating it a four out of ten. There are also addi...
What needs improvement with Sophos Mobile?
The support for Sophos Mobile ( /products/sophos-mobile-reviews ) could be better. I also believe the portal itself r...
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
JAMF Software Casper Suite
Mobile Control
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
Xero, National Geographic, Oxford University, Via, University of Wisconsin-Eau Claire, Fallon, Cabela's
VIST Bank
Find out what your peers are saying about Jamf Pro vs. Sophos Mobile and other solutions. Updated: April 2025.
851,823 professionals have used our research since 2012.
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