Notion Reviews

Name: Notion
Brand: Notion
Rating: 4.1 (15 reviews)

4.1 out of 5

15 reviews
94% willing to recommend

What is Notion?

Notion is an all-in-one workspace that enables teams to collaborate, organize, and manage their work effectively. Its primary use case is to streamline project management, knowledge sharing, and task tracking. With its versatile functionality, Notion allows users to create and customize databases, wikis, and documents, making it a powerful tool for organizing information.

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Notion is the #2 ranked solution in top Knowledge Management Software, #4 ranked solution in top Document Automation Software, and #10 ranked solution in top Project Management Software. PeerSpot users give Notion an average rating of 8.2 out of 10. Notion is most commonly compared to Jira: Notion vs Jira. Notion is popular among the large enterprise segment, accounting for 51% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 18% of all views.

Helped 856,278 peers since 2012

Featured Notion reviews

Iván Fanego

Founder at AppCritic

Notion is a very flexible and customizable platform, allowing users to create whatever they need. The most impactful feature for project management is the ability to invite multiple client stakeholders without complication. Once I understand the basics, it's easy to use despite an initial learning curve. It also significantly improves team collaboration through customized views and visualizations of data.

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Godfrey-Noel

Project Management Associate at MPost

The decision to use this tool was solely mine. I appreciate its friendly UI and monochrome colors, which avoid excessive color mixing. This feature and the ease of navigation have kept me committed. I can understand it quickly compared to other tools. I rate the overall solution eight out of ten; it is a basket of convenience.

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Maxime Rodrigues

Architect at Nexworld

Notion ( /products/notion-reviews ) is an all-in-one product, allowing us to do many things in a single place. We use databases and charts extensively. The tool is flexible, though not entirely for every use case. Overall, it adds significant value to our project management by organizing our work efficiently. It also contributes positively with its flexibility and comprehensive functionalities.

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Notion mindshare

Product category:

As of June 2025, the mindshare of Notion in the Project Management Software category stands at 2.2%, up from 1.0% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Project Management Software

PeerResearch reports based on Notion reviews

Type	Title	Date
Category	Project Management Software	Jun 12, 2025	Download
Product	Reviews, tips, and advice from real users	Jun 12, 2025	Download
Comparison	Notion vs Jira	Jun 12, 2025	Download
Comparison	Notion vs monday.com	Jun 12, 2025	Download
Comparison	Notion vs Microsoft Project	Jun 12, 2025	Download

Title	Rating	Mindshare	Recommending
Jira	4.1	8.9%	91%	274 interviews Add to research
Zendesk	4.1	N/A	93%	60 interviews Add to research

Valuable Features

Notion's most valuable features include flexibility in customization, comprehensive data organization capabilities with tables and databases, and effective collaboration tools. It supports integration with various platforms and is accessible on mobile devices, enhancing productivity and workflow management. Its intuitive design and real-time collaboration features simplify project management and note-taking. Notion accommodates large data sets, allowing users to visualize data and organize information efficiently.

"Notion is an all-in-one product, allowing us to do many things in a single place."
"Customer support is great, effective, and easy to reach."
"It is easy to use, and I love its UI."

Room for Improvement

Notion needs improvement in UI, user management, and mobile app functionality. Integration with external platforms and automation features are lacking. Users experience issues with loading, offline access, and connecting to external systems. Adding integrated charts, an expanded color palette, and query features would enhance usability. The documentation feature requires better grammar and error-checking capabilities. E-signature functionality is requested, and customer service could be more responsive. Some users have experienced data loss due to bugs.

"The main problem with Notion is that it's not flexible enough for all of the use cases we intend to address. For instance, it is challenging to focus on a single KPI as it's mandatory to have a chart for this purpose, complicating some of our use cases."
"The only problem I experience is that it often hangs. I might find myself trying to load a new page, but I am unable to move from one page to another due to frequent hanging."
"The only problem I experience is that it often hangs."

ROI

Users appreciate the versatility and flexibility of the platform, allowing them to streamline their workflow and consolidate various tools into one centralized hub.

Notion's intuitive interface and extensive customization options enable users to create personalized workspaces, databases, and project management systems. This leads to increased productivity, improved collaboration, and efficient organization of tasks and information.

Users also highlight the cost-effectiveness of Notion, as it eliminates the need for multiple subscriptions to different software.

Pricing

Enterprise users find Notion's pricing structure reasonable, especially for basic features. Some consider it steep for larger teams due to costs associated with adding members. However, it offers good value and competitive returns on investment. The free plan covers most functionalities, with AI capabilities and additional team management features available at extra costs. Educational plans and user flexibility allow varied subscription options. Overall, it is seen as affordable compared to other tools with similar services.

"I pay around $100 per year."
"Notion is free to use."
"It's pretty affordable."

Popular Use Cases

Notion is primarily used for organizing activities, managing projects, and enhancing productivity. It facilitates collaboration by helping teams track work, construct CRM and HRM systems, and manage content. Users utilize it for note-taking, scheduling, building databases, and creating custom solutions like wikis and knowledge databases. It supports business operations, stakeholder engagement, technical writing, and quality improvements in various fields. Customizable and versatile, it serves both personal and professional needs efficiently.

Service and Support

Customers report mixed experiences with Notion's customer service. Some find the support lacking or rely on Notion's community for solutions. Others mention that customer support is responsive and effective when needed. Known issues, such as mobile application bugs, are acknowledged but may take time to resolve. Communication from Notion about feature updates is appreciated. Many users prefer community assistance over official channels but rate customer support highly when it is accessed.

Deployment

Many users find Notion's initial setup easy, with some describing it as straightforward or quick. However, others experience difficulties, noting the need for more tutorials and training resources. Technical users perceive it as simple, while non-technical users may encounter challenges. Some individuals feel overwhelmed initially but become more comfortable over time. The process of getting acquainted with available templates and features varies, with a learning curve that depends on individual familiarity and experience.

Scalability

Notion is rated highly for its scalability, frequently scoring between seven and ten. Users appreciate its capability to handle thousands of contacts and a wide range of data without issues. It's suitable for firms of varying sizes, from small projects to large teams. Larger organizations might consider tailored solutions, but overall, no significant scalability problems have been reported. Notion is beneficial for both small and large-scale team needs.

Stability

Users find Notion generally stable, though they experience occasional crashes, downtime, or slow performance, especially with large databases or at peak times. Most rate its stability between six and nine out of ten, highlighting issues like pages reloading, long loading periods, or issues using the mobile application. While incidents are typically infrequent, the platform's stability is praised for being robust despite some glitches affecting a minority of users.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our Notion Buyer's Guide for additional reliable information.

Review data by company size

By reviewers

By visitors reading reviews

Top industries

By visitors reading reviews

Computer Software Company

18%

University

10%

Comms Service Provider

Media Company

Real Estate/Law Firm

Educational Organization

Manufacturing Company

Financial Services Firm

Healthcare Company

Government

Construction Company

Aerospace/Defense Firm

Energy/Utilities Company

Wholesaler/Distributor

Legal Firm

Performing Arts

Pharma/Biotech Company

Retailer

Non Profit

Recruiting/Hr Firm

Consumer Goods Company

Marketing Services Firm

Outsourcing Company

Transportation Company

Logistics Company

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Learn more about Notion

The most valuable functionality of Notion lies in its flexibility and ease of use. Users can create and link various types of content, such as text, images, files, and even embed external resources. This enables teams to centralize their work and collaborate seamlessly, eliminating the need for multiple tools. Notion's drag-and-drop interface and intuitive editing features make it accessible to users of all technical backgrounds.

Notion helps organizations by fostering transparency, improving productivity, and enhancing knowledge management. By providing a centralized platform for collaboration, teams can easily access and contribute to shared projects, reducing communication gaps and ensuring everyone is on the same page.

Notion's powerful search functionality and tagging system enable efficient information retrieval, making it easier to find and share knowledge within the organization.